Patient Access - Intake

Company Description

Focus Sleep Centers, accredited by the American Academy of Sleep Medicine, specializes in testing and treating sleep disorders such as snoring, sleep apnea, narcolepsy, and more. Our professional staff of doctors, nurse practitioners, and board registered sleep technologists are dedicated to providing optimal care for our patients. We offer overnight sleep studies in a comfortable hotel-like setting and may provide home sleep studies for eligible patients.

Role Description

This is a full-time on-site role for a Patient Access - Intake at Focus Sleep Centers located in Germantown, TN. The role will integrate with other Patient Access representatives onsite or other locations. The successful candidate must maintain professional and cheerful demeanor with co-workers, customers, and providers at all times.

Responsibilities may include but not limited to :

High level of organization

Maintaining a fast pace of work to stay ahead of daily incoming referrals

Scheduling and data entry

Patient registration

Insurance verification

Excellent written and verbal communication

Strong computer skills, including scanning, email, Excel

Accurate documentation in EMR

Excellent phone and written skills for incoming / outgoing calls, texts, emails

Following company policies

Qualifications

• Insurance Verification and Patient Registration skills
• Fluent knowledge of Word, Excel and Outlook
• Excellent Communication skills
• Experience in a healthcare setting is a plus
• Ability to multitask and prioritize tasks efficiently
• Proficiency in using electronic health records systems
• Motivated to work in a steady environment and handle the workload timely, accurately, and efficiently
• Excellent time management skills
• Knowledge of Medical Terminology
• High school diploma or equivalent

All candidates must complete an assessment before being considered for an interview.

Compensation is base pay with eligibility to earn quarterly payouts, based on individual and company KPIs.