Insurance Account Manager

Job Description

Job Description

Join Aurora National Insurance, a dynamic and reputable provider of comprehensive insurance solutions. We are seeking a dedicated and experienced Insurance Account Manager to be a part of our Anchorage, Alaska office. Embrace the opportunity to make a significant impact on our clients' lives through tailored insurance solutions. As an on-site position, immerse yourself in a collaborative and supportive work environment where your efforts are valued and growth is encouraged. You will serve as a crucial connection between our clients and our services, ensuring satisfaction and reliability in every interaction. With a positive and inviting approach, you will foster meaningful relationships and contribute to the overall success of the team. If you are enthusiastic about helping others and possess a commitment to excellence, Aurora National Insurance is the place for you!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Responsibilities

Client Management : Establish and maintain strong relationships with clients to ensure their insurance needs are met and expectations exceeded.

Consultation : Provide expert advice on insurance policies, helping clients select the best options tailored to their individual needs.

Claims Assistance : Guide clients through the claims process efficiently and empathetically, ensuring a smooth experience.

Policy Reviews : Conduct regular policy reviews and updates to accommodate changing client needs and market conditions.

Customer Queries : Address inquiries and provide information in a timely and professional manner to foster trust and customer satisfaction.

Record Keeping : Maintain accurate client records and documentation to support effective account management.

Requirements

Experience : Proven experience in customer service or insurance industry roles.

Communication Skills : Exemplary verbal and written communication ability.

Customer-Centric : Strong focus on customer satisfaction and relationship building.

Problem-Solving : Adept at resolving issues efficiently and effectively.

Organizational Skills : Excellent ability to manage and prioritize multiple tasks efficiently.

Knowledge : Familiarity with insurance products and regulatory requirements is preferred.

Teamwork : Ability to work collaboratively within a team environment.

Adaptability : Capacity to thrive in a dynamic and fast-paced work setting.