Director, Corporate Accounts JOB RESPONSIBILITIES The Director will oversee large accounts with a primary focus on doctor alliances and group purchasing organizations and will act as the primary liaison and central point of contact between these groups with higher volume and more complex strategic accounts (generally groups / accounts with over $10M in sales), prospect(s), and ABB OPTICAL GROUP. Managing large existing groups / accounts will be the primary focus of this role and team. When new opportunities arise, this role will cultivate the opportunities and coordinate with the field team(s) to launch the opportunities. Leveraging key relationships, leadership skills, and influencing skills to successfully develop and maintain customer relationships, this position will also have ownership of customer solutions based on supply chain and technology services. Key outcomes include profitable revenue growth; creating and maintaining awareness of key activities at all touch points between customer and ABB OPTICAL GROUP; streamlining effective and inclusive communications; identifying, targeting, and onboarding new accounts to ABB OPTICAL GROUP; creating desired customer solutions and driving desired business results. A portion of the Director’s performance will be based on customer input and achieving desired results. Essential Responsibilities include the following. Other duties and special projects may be assigned.
- Manage multiple internal and external stakeholder relationships with diplomacy and tact, to effectively support overall customer objectives and deliver on business commitments.
- Lead negotiations of complex and nuanced deal structures for existing and new business (generally $10M+) as well as contract renewals of existing customers
- Lead customer relationship and revenue development through influencing, including delegating various actions to extended customer support team
- Identify opportunities for growth and work with our existing customers and our field sales teams to enable expansion of the current business into other areas of our optical platform as well as adding new customers
- Communicate and deliver the ABB OPTICAL GROUP enterprise proposition to the customer, leveraging appropriate internal support resources
- Responsible for long-term relationship building between the customer, ABB OPTICAL GROUP and other professional organizations (Vendors, Consultants, etc.)
- Use a balanced variety of measures (e.g., results, customers, process, external benchmarks, etc.) to improve business performance, taking into account market forces when setting objectives, planning, resourcing, etc. Act with understanding, and be able to explain to support team how your activity impacts company's bottom line and how to leverage best practices with various internal and external constituents for account forecasting, planning and management, deal economics, metrics and reporting tools
- Assist in managing the National sales pipeline, as well as solutions design for an assigned set of customers
- Leverage our internal teams (eg. Executives, Finance, Project Management, Operations, Pricing, etc.) to ensure a profitable business case, structured onboarding process and timeline, successful launch, and on-going tracking against our initial model including volume, margin, and profit.
Supervisory Responsibilities : NA QUALIFICATIONS : Required Qualifications
Bachelor’s degree in related field or equivalent experienceA total of 7+ years in upward mobile sales positions, business development, or private equity roll-up that include the following : Experience in a strategic customer facing management role Involved with strategic selling or relationship experience in an exemplary consulting or services organization including a hands-on, track record of success selling consultative, strategic solutions including C- suite interaction Experience with negotiating complex business deals from inception to contract finalization and customer onboarding Demonstrating a proven track record with results in new / repeat Supply Chain business development, client strategies, communicating the absolute values of Supply Chain - based solutions Direct relevant experience building long-term relationships that make clients successful through an understanding of their business needs & the results of applying proprietary solutions & expertise.Proficiency in General PC applications; MS Office applicationsExcellent verbal and written communicationsDesired Qualifications
MBA or advanced degreeProject Management experienceStrong organizational awareness, with ability to manage multiple touch points between the customer and ABB OPTICAL GROUPAbility to manage multiple priorities simultaneouslyStrong diplomacy and tact when acting as a bridge between customer and ABB OPTICAL GROUPBackground in business strategy, Supply Chain and retail salesOptical / contact lens / eyewear lens and frame product knowledgeStrong analytical sales, coupled with financial acumen and P&L managementExcellent presentation and negotiation skills targeted to Director, VP and C-level audiencesDemonstrated capability of developing needs-based proposalsAbility to help analyze and structure business terms and ensure legal documents reflect those termsExcellent organizational skillsStrong attention to detail and qualityFor US Candidates The anticipated base pay range for this position is $105,000 to $140,000. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and / or commission plan. Employees and / or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs : medical, dental, vision, life insurance, group life insurance, voluntary supplemental life insurance, supplemental health benefits (critical illness, hospital, accident), short- and long-term disability, paid family leave (applicable states), 401k, tuition reimbursement, eyewear discounts. US employees are eligible for the following time off benefits :
Vacation and / or Sick timeHoliday payBirthday PTOUpon request and consistent with applicable laws, ABB Optical will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, (be sure to provide your name and contact information so that we may follow up in a timely manner) or email . ABB Optical is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.
Benefits
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