Information Systems Assistant II

The Position

Contra Costa Health Plan (CCHP) has one (1) vacancy in the Information Systems Assistant II classification. This position will work in CCHP’s Advice Nurse unit located in Martinez, CA.

This position will receive job requests and route slips from various customers, read source documents and enter data in specific data fields, enter pertinent data into the computer system which includes medical, pharmacy, and insurance claims, run error reports, research all system errors and rejects and makes corrections to reports or data entered, and perform general clerical functions.

CCHP is a Medi-Cal managed care plan for Contra Costa County. The Advice Nurse unit assesses the needs of Contra Costa County residents and members via telephone, patients from contracting counties, and all users of the County ambulatory care services.

We are looking for someone who is :

• Reliable.
• An excellent oral and written communicator.
• A great problem-solver.
• Able to work flexible schedules.
• Able to work independently and in a team setting.
• Knowledgeable with computer basics including Microsoft Outlook, Word, and Excel.

What you will typically be responsible for :

A few reasons you might love this job :

A few challenges you might face in this job :

Competencies Required :

To view the complete job description, please visit : https : / / www.governmentjobs.com / careers / contracosta / classspecs / 3917

The eligible list for this recruitment may remain in effect for 6 months and may be used to fill vacancies in various departments as they arise.

Minimum Qualifications

Education : Possession of a high school diploma, GED proficiency or high school equivalency certificate.

Experience : Eighteen months of general clerical or data entry experience which included the use of a personal computer or other computer equipment, OR, six months experience in the class of Information Systems Assistant I in Contra Costa County.

Selection Process

Selection Process :

Candidates are not permitted to retake the same assessment within a six (6) month period. If you apply for another recruitment that uses this exam and the test is scheduled within six (6) months of the date you took the test this time, you will not have the option to re-take the exam.  3. Final Selection Interviews :  Scheduled for the week of  December 11, 2023.

Tentative Recruitment Timeline Online Written Exam : Week of November 27, 2023 Departmental Interviews : Week of December 11, 2023

Meeting the minimum qualifications does not guarantee an invitation to participate in the selection process.

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

CONVICTION HISTORY

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER

All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https : / / www.contracosta.ca.gov / 1343 / Employee-Benefits