NOC manager

Network Operations Center (NOC) Manager

Location : Overland Park, KS

Fulltime Role with competitive salary & excellent benefits

Open to candidates willing to relocate to the greater Overland Park, Kansas area.

This role requires a hands-on manager with deep technical expertise in the required technologies.

Ideal for someone with exposure to relevant technologies (e.g., hypervisors, virtual machines, Azure) who has served in a leadership capacity—whether formally as a manager or informally as a mentor or team lead.

Key Responsibilities

• Lead, coach, and develop NOC engineers and technicians
• Foster a culture of collaboration, accountability, and growth
• Manage shift schedules and ensure coverage across all hours
• Occasionally flex hours to connect with night-shift team members
• Serve as an escalation point for complex technical issues
• Oversee real-time monitoring and incident response
• Ensure SLA compliance and high-quality service delivery
• Collaborate with internal teams and vendors to resolve issues
• Continuously improve NOC tools, processes, and performance

Required Skills & Experience

What You Bring

This is a strategic opportunity to lead a growing team and make a direct impact on service delivery and client satisfaction. If you're ready to bring your technical expertise and leadership to a dynamic environment, we’d love to hear from you.