Intake Coordinator Mental Health Therapy Practice (Out-of-Network)

About Us

We are a growing, multi-state mental health therapy practice committed to delivering high-quality, client-centered care. With over 60 team members across clinical and operational roles, we provide services through an out-of-network model and operate in several locations including Maryland, Virginia, DC, New Jersey, New York, and Florida.

We are seeking a dynamic and detail-oriented Intake Coordinator to oversee and optimize the day-to-day client services tasks of the business. This role is ideal for someone who thrives in a fast-paced environment and possesses strong organizational and multitasking abilities. This role offers opportunities for professional growth and advancement within the company.

The hours for this position are Monday - Friday, 9 am to 5 pm and Intake Coordinators are expected to be online and working during these hours.

Key Responsibilities :

Team Collaboration

• Serve as a liaison between clients, therapists, and administrative staff as needed.
• Support the Intake team, Customer Service team, and Operations team as needed.
• Coordinate daily tasks, such as organization of shared email, with Intake Coordinators and step in to assist with client inquiries when needed.

Client Experience & Service

Client Billing, Paperwork and Insurance

Why Join Us

Compensation and Benefits