Vice President of OperationsKintura • Greensboro, North Carolina, USA
Vice President of Operations
Kintura • Greensboro, North Carolina, USA
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job_description.job_card.job_descriptionOversee daily operations of assigned CCRCs and service lines. Conduct regular site visits to evaluate performance culture and resident experience. Advise Executive Directors and support teams with operational and administrative needs. Serve temporarily as Executive Director when required to ensure continuity. Ensure communities maintain compliance with local state and federal regulations. Support continuous survey readiness and productive response to inspection findings. Uphold resident rights safety and consistent high-quality care. Monitor financial performance and ensure adherence to budget goals. Review financial reports identify trends and implement corrective actions. Evaluate departmental and program cost-effectiveness. Support annual budget development and long-range financial planning. Foster a mission-driven culture focused on teamwork accountability and service. Mentor and coach Executive Directors and emerging leaders. Partner with HR on workforce engagement recruitment and retention strategies. Encourage open communication and a shared sense of purpose across communities. Identify process improvements and technology solutions to enhance operations. Support the rollout of new programs and services that enrich resident life. Lead or participate in special projects and system-wide initiatives. Represent the organization with professionalism in all internal and external interactions. Build strong partnerships with senior living associations and advocacy groups. Bachelors degree in business administration healthcare management or related field (Masters preferred). 10 years of progressive leadership in senior living healthcare operations or related environment. Proven track record of leading teams managing budgets and driving operational excellence. Deep understanding of CCRC operations regulations and best practices. Exceptional leadership communication and interpersonal skills. Strong analytical problem-solving and performance evaluation abilities. Ability to manage multiple priorities with independence and strategic focus. Strong attention to detail and organizational skills. Readiness to travel regularly to assigned communities. Great pay PTO (Paid Time Off) eligibility Excellent medical / dental insurance at a low cost first of the month after 30 days Insurance for family members at low cost Disability and life insurance Vision program Flexible Spending Account Retirement Plan (401k) eligibility Access to the Wellness Center and free wellness programs Delicious discounted meals Robust Employee Assistance Program Mission-driven A true team spirit and belief in making a difference together!
Kintura is hiring : Vice President of Operations
Management Services Office Greensboro NC
Onsite M-F 8-4 : 30 (hours somewhat flexible)
Join a mission-driven organization making a meaningful impact across multiple Life Plan Communities.
We are adding to the team and seeking an exceptional operational leader to serve as our Vice President of Operations providing strategic guidance hands-on support and system-wide leadership across our Continuing Care Retirement Communities (CCRCs) and service lines. As a key member of the executive team this leader drives high-quality service delivery operational consistency financial performance and community cultureensuring that every resident and team member experiences the very best of who we are.
About the Role
The Vice President of Operations oversees the day-to-day operations of six CCRCs memory care programs and the organizations home care service line. This role provides direct guidance to Executive Directors regularly visits communities to evaluate performance and culture and ensures alignment with organizational philosophy standards policies and approved budgets. This is a highly visible relationship-centered leadership position that partners closely with the Chief Operating Officer and plays a significant part in shaping organizational excellence.
What Youll Do
Strategic & Organizational Leadership
- Lead community operations aligned with mission values and strategic priorities.
- Partner with the COO and executive leaders on organization-wide strategy.
- Model the We Care culture and promote collaboration and service excellence.
- Drive system-wide initiatives to strengthen quality financial sustainability and innovation.
Multi-Site Operational Oversight
Quality Compliance & Risk Management
Financial Stewardship
People & Culture Development
Innovation & Operational Excellence
External Relations & Advocacy
Supervisory Responsibilities
The Vice President of Operations provides direct supervision to Executive Directors and assigned operational support staff with indirect oversight of community department leaders across all service lines.
What You Bring
Minimum Qualifications
Knowledge Skills & Abilities
Why Join Us
You will be part of a mission-driven leadership team committed to delivering exceptional service strengthening community culture and innovating for the future of senior living. Your leadership will directly shape resident experiences and empower teams across multiple communities.
Required Experience :
Exec
Key Skills
Economics,Internal Audit,SQL,Risk Management,Compliance,Leadership skills,Oversight,Business partner,AVP,Requlatory agencies,Finance,Accounting,Potifolio,Project Management,Operational Risk
Employment Type : Full Time
Experience : years
Vacancy : 1
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