Parts Coordinator

POSITION SUMMARY

The Parts Coordinator is responsible for inside sales and outside sales (possibly in addition to warehouse and order management in smaller offices).  Person has detailed technical knowledge and the opportunity to up-sell customers to higher value solutions.  The Parts Coordinator is expected to initiate customer interaction. This position is a key to support parts sales in local area for installed equipment base.

RESPONSIBILITIES

• Counter sales / Order processing - entering orders into Database
• Phone calls / Inquiries - Assisting Local customer with identifying replacement parts and assemblies.
• Upsell / Upgrade. Work with customers on recommended change out solutions. Identifying upgrade situations and give recommendations.
• Warehouse Duties - Shipping and Receiving materials and orders, Inventory control
• National / Global calls and Email support - Assist customers / end users / LVO's with parts identification, research, and order status. After Hours Support
• Other Duties as assigned

REQUIREMENTS

Education and / or Experience

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS :   Safety.  Integrity. Respect.  Teamwork.  Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

OUR BEHAVIORS

At Vertiv, we offer the stability of a global leader in a growing industry and  the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.