Evening Intake CoordinatorGrace Community Care and Homes Inc. • Elizabeth, NJ, US
Evening Intake Coordinator
Grace Community Care and Homes Inc. • Elizabeth, NJ, US
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job_description.job_card.job_descriptionExperience in healthcare, social services, or community-based programs preferred Knowledge of NJ Medicaid, DDD, or housing-related supports is a plus Strong communication and documentation skills Self-motivated, dependable, and able to work independently Tech-friendly (Therap, Acuity, Google Workspace) Prior experience in Medicaid, DDD, or human services intake strongly preferred Detail-oriented with excellent written and verbal communication Comfortable with data entry and client tracking systems (Therap, HMIS, Excel) Able to maintain confidentiality and follow HIPAA guidelines High school diploma or associate’s degree minimum
Schedule : Monday–Friday, 5 : 00 PM–9 : 00 PM (20 hours / week)
Location : Remote or Hybrid
Role Summary
Grace Community Care & Homes is seeking a dependable and compassionate Evening Intake Coordinator to manage new client intakes during after-hours. You’ll help families complete eligibility forms, verify Medicaid enrollment, and prepare cases for the day team to process.
Responsibilities
- Answer evening calls, emails, and messages from prospective clients and support coordinators
- Conduct Housing Supports and DDD intakes via phone or Zoom
- Enter data into Therap, HMIS, or intake tracking systems
- Verify Medicaid (NJ FamilyCare) coverage and MCO (Aetna, Horizon, Wellpoint, UHC, Fidelis)
- Prepare intake documentation for Prior Authorization and Billing teams
- Maintain confidentiality and ensure HIPAA compliance
Qualifications
Job Type : Part-time
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Intake Coordinator • Elizabeth, NJ, US
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