Client Support & Procurement AdministratorAristo Sourcing • Charleston, SC, US
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Client Support & Procurement Administrator
Aristo Sourcing • Charleston, SC, US
job_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionReceive approved POs from our QS team and input into Xero or QuickBooks Email vendors to confirm deliveries and timelines Follow up via WhatsApp or HubSpot calling if unresponsive Track shipments and update project teams via Asana Collect delivery notes and share with finance for invoicing Maintain delivery folders and checklists in Google Drive Daily stand-up calls with the Ops team Weekly summary review using Asana
Client Ticket Management
Client Ticket Management :
- Monitor support tickets via platforms like JitBit and Freshdesk
- Draft polite, smart first-line replies using ChatGPT and SOPs
- Assign and escalate tasks in Asana or HubSpot
- Follow up with clients for clarity or status updates
Procurement & Delivery Support
Procurement & Delivery Support :
Admin Tasks & Internal Coordination
Admin Tasks & Internal Coordination :
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Client Administrator • Charleston, SC, US
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