Senior Business Manager - Tech Workforce Strategy

Senior Business Manager - Tech Workforce Strategy

Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients : a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company and a great place to work.

General Responsibilities :

As a Senior Manager, Workforce Planning Lead, you will play a critical role in shaping the future of Capital One's global workforce within our dynamic Technology or Product organizations. Reporting to the Director of Tech Workforce Planning, you will be responsible for leading comprehensive annual and long-term workforce planning cycles for a specific portfolio of Technology or Product teams. You will act as a strategic partner to senior leadership, leveraging data-driven insights to develop proactive talent strategies that align with business objectives and drive innovation.

This role demands a blend of analytical expertise, strategic thinking, and strong stakeholder management. You will be instrumental in translating business strategies into actionable workforce plans, identifying critical talent needs, and collaborating across various functions to ensure a robust and adaptable workforce.

Key Responsibilities :

• Strategic Partnership & Consulting : Act as a trusted advisor to assigned Technology or Product senior leaders, understanding their strategic priorities, product roadmaps, and organizational needs to inform workforce planning. Partner closely with Talent Acquisition, HR Business Partners, Finance, and other relevant functions to ensure integrated planning and seamless execution of workforce strategies.
• Demand Forecasting & Analysis : Lead the development of detailed annual and long-term talent demand forecasts for your assigned portfolio, considering current and future project pipelines, technology trends, and market dynamics.
• Supply Analysis & Gap Identification : Analyze internal and external talent supply data to identify potential workforce gaps, surpluses, and skill adjacencies. Proactively identify risks and opportunities related to talent availability.
• Workforce Plan Development : Develop comprehensive workforce plans, including headcount projections, location strategies, skill-set requirements, and recommendations for talent acquisition, development, and retention.
• Data-Driven Insights & Reporting : Proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, Utilize quantitative and qualitative data to generate actionable insights into workforce trends, performance, and future needs. Prepare compelling reports and presentations for senior leadership.
• Process Enhancement : Contribute to the continuous improvement of workforce planning methodologies, tools, and processes, championing best practices and leveraging technology to enhance efficiency and accuracy.
• Market Intelligence : Stay abreast of external market trends, competitive landscape, and talent availability within the technology or product sectors to inform planning decisions.
• Strong executive communication skills : Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
• Clear results orientation : display an intense focus on achieving both short and long term goals. He / she should be able to drive and execute an agenda in an uncertain and fluid environment
• Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

Basic Qualifications :

Preferred Qualifications :

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA : $193,000 - $220,300 for Sr. Business Manager

Richmond, VA : $175,500 - $200,300 for Sr. Business Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and / or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability / vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.