Senior Business Systems Analyst - Card Operations (Debit / Credit Card)

Job Title : Senior Business Systems Analyst - Card Operations (Debit / Credit Card)

Location : Phoenix, AZ (Onsite)

Duration : Long-Term Contract

Work Authorization : USC / GC ONLY

Job Overview

Western Alliance Bank is seeking a Senior Business Systems Analyst (BSA) with proven expertise in Card Operations (Debit / Credit Card) to support key strategic initiatives in the payment processing domain .

The successful candidate will have strong knowledge of card systems , payment networks , and transaction processing platforms (Visa, Plus, Star, Moneypay), along with hands-on experience in FIS and TSYS global payment products . This is an onsite role requiring deep business and technical acumen to bridge stakeholder needs with system capabilities.

Key Responsibilities

• Collaborate with stakeholders, product managers, and IT teams to gather and analyze business requirements related to card operations .
• Define and document functional and technical specifications for debit / credit card systems.
• Act as a liaison between business and technology teams , ensuring alignment on requirements, workflows, and deliverables.
• Partner with payment network providers (Visa, Plus, Star, Moneypay) and vendors (FIS, TSYS) to ensure seamless system integrations.
• Support end-to-end transaction processing lifecycle , including settlement, reconciliation, chargebacks, fraud detection, and dispute management.
• Participate in system configuration, testing, and validation to ensure accuracy, compliance, and efficiency.
• Ensure compliance with banking regulations, PCI-DSS standards, and payment industry best practices .
• Provide subject matter expertise to support operational improvements, risk reduction, and strategic growth initiatives in card services.

Mandatory Skills & Experience

Preferred Qualifications

Why Join?