Parking Supervisor

Parking Supervisor Opportunity

Legends / ASM Global, a leader in privately managed public assembly facilities, has an immediate opening for a Parking Supervisor at the Greater Columbus Convention Center. The Parking Supervisor will oversee the parking staff and operations during scheduled shifts, assist in coordinating special projects, and perform various duties as assigned.

Essential Duties and Responsibilities

• Act as liaison between the Parking department and user group contacts, hotel partners, Public Safety Department.
• Complete inspections of each facility and its equipment each shift, reporting any variances or points of concern.
• Provide a shift log on the operating status of parking access and revenue control equipment.
• Supervise daily activities of Lane Ambassadors and Maintenance staff.
• Provide leadership and team building, communicate policies and operational information, and work to ensure safety.
• Perform spot checks on parking transactions for all cashiers and change banks.
• Monitor employee attendance and appearance noting any violations of company policy.
• Monitor cashier revenue reconciliation noting any deficiency as per department policy.
• Handle customer issues and inquiries promoting positive customer relations.
• Assist the Parking Coordinator with reviewing shift paperwork, auditing, and compilation of management reports.
• Maintain department standards regarding customer service, uniform appearance, attendance, revenue controls, and accounting.
• Adhere and administer appropriate actions related to the Progressive Disciplinary Policy.
• Handle parking revenue control equipment issues and services them when they require replenishment of supplies and change revenue.
• Plan and supervise general maintenance tasks in the facilities.
• Assist in snow removal and remediation efforts during inclement weather periods.
• All other duties and responsibilities as assigned by the Parking Manager, Asst. Coordinator, and / or Coordinator(s).

Supervisory Responsibilities

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; addressing complaints and resolving problems.

Qualifications

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

Physical Demands

Frequent standing, walking, or talking; Ability to stand for extended periods while working rotating shifts; Ability to lift up to 20lbs. Environmental conditions include indoor and outdoor settings with exposure to noise, heat, rain, and cold.

Note

The essential responsibilities of this position are described above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

To apply, visit www.columbusconventions.com / employment and send your resume to Human Resources at 400 N High Street, Columbus, Ohio 43125.