Senior Associate Business Systems Analyst - Workday Benefits

Join Milestone Technologies, a dynamic global IT managed services firm, as we empower businesses through innovative technology and infrastructure solutions. For over 25 years, we have been a trusted partner for enterprises navigating digital transformation and operational agility. Our focus on an employee-first culture, alongside a commitment to continuous improvement, enables us to deliver exceptional value to our clients.

Job Overview

As a Senior Associate Business Systems Analyst specializing in Workday Benefits, you will play a critical role in aligning our Workday Benefits configuration with business goals. Your expertise will help us optimize employee experiences and streamline benefits administration.

Roles & Responsibilities :

• Collaborate with Product Managers and System Architects to oversee Workday Benefits configurations and analysis, ensuring alignment with business objectives.
• Identify and translate business needs into clear Workday Benefits configuration requirements, maintaining compliance and accuracy.
• Configure and manage benefit plans, eligibility rules, and enrollment processes, ensuring an effective benefits structure.
• Lead the setup and execution of Open Enrollment and Life Event processing, ensuring seamless benefits transitions.
• Partner with stakeholders to assess and define the scope of new benefits configurations or enhancements.
• Prioritize and manage a backlog of configuration deliverables, ensuring effective testing and rollouts.
• Clearly define Acceptance Criteria and Definition of Done for all benefits-related changes.
• Collaborate with UX and HR Operations to enhance the employee enrollment experience and process efficiency.
• Validate and troubleshoot processing for benefit events, ensuring eligibility and enrollment accuracy.
• Conduct training and configuration demonstrations for HR teams and end users, facilitating effective knowledge transfer.
• Maintain detailed documentation of benefit configurations and workflows for audit and support purposes.

Required Skills & Experience :

Preferred Qualifications :

Professional Certifications :

Soft Skills :

Compensation

Estimated Pay Range : Exact compensation and offers of employment are based on individual circumstances and will be determined by factors such as knowledge, skills, experience, and location.

Our Commitment to Diversity & Inclusion

At Milestone, we are dedicated to creating a diverse and inclusive workplace that reflects our communities. We value the unique backgrounds and perspectives of all employees and are committed to ensuring a culture of equity and belonging. We provide equal employment opportunities for all applicants and employees, and make reasonable accommodations for disabled individuals. Our recruitment team looks forward to welcoming a diverse range of candidates.