Head of Consulting Services

Head of Consulting Services

Metaculus is a leading public forecasting platform, dedicated to providing trusted insights on complex, global challenges. We offer forecasting services and decision support tools to organizations tackling critical issues such as geopolitical risk, frontier AI, and global public health, helping them harness forecasting and collective intelligence to improve policy and business outcomes.

We're seeking a Head of Consulting Services to lead and grow consulting as a core part of Metaculus's strategyboth as a revenue source and as a way to drive better decision-making on the world's most important challenges. This person will take responsibility for shaping our client pipeline, owning client relationships end-to-end, and ensuring we deliver high-quality, high-value work products. They'll also collaborate closely with our product team to translate client needs into platform enhancements, while leveraging our continuously improving tools to solve client challenges.

This role is suited for someone who's energized by hands-on business development and project delivery work in the near term, while also having the experience to build, train, and oversee a team that can significantly grow Metaculus's ability to serve more clients and partners.

Key Responsibilities

• Close deals in our existing pipeline and develop new opportunities through outbound prospecting, targeting corporate, government, and NGO clients
• Qualify and convert inbound leads; strategize on growing our inbound pipeline
• Develop proposals, negotiate contracts, and manage deal pipeline
• Create pricing models for different engagement types
• Serve as the primary client relationship owner throughout the engagement lifecycle
• Handle client onboarding and expectation setting
• Cultivate long-term partnerships for repeat business
• Lead project scoping, timeline development, and deliverable definition
• Collaborate with our Forecasting Program Coordinator on resource allocation, quality standards, and process optimization
• Oversee project execution to ensure on-time, on-budget delivery
• Conduct quality assurance and post-project evaluation
• Hire and manage team members as the practice grows
• Develop standardized processes for client onboarding and project management
• Build scalable systems to support a growing client base
• Establish quality standards and project delivery methodologies