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Delivery Technical Lead
Delivery Technical LeadFIT Staffing • Springfield, Massachusetts
Delivery Technical Lead

Delivery Technical Lead

FIT Staffing • Springfield, Massachusetts
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Delivery Tech Lead – Experience Domain

We are seeking a Delivery Tech Lead to provide hands-on technical leadership and end-to-end accountability for one of four critical experience domains : Customer , Lending , Accounting , or Financial . You will guide technical delivery for 3–4 agile teams, mentor 20–40 technical professionals and serve as the final authority for all technical decisions within your domain. This is a dedicated, non-rotational leadership role , reporting to the Director of Technical Delivery.

Key Responsibilities :

Technical Direction & Ownership

  • Own all technical decisions affecting delivery, quality, and system stability within your domain.
  • Set domain-specific technical standards, integration strategies, and modernization approaches.
  • Lead architecture design, approve technical interfaces, and develop deep system knowledge.
  • Maintain hands-on involvement to guide and unblock teams while managing long-term strategy.

Delivery Execution

  • Accountable for on-time, high-quality delivery across multiple agile teams.
  • Drive planning, technical estimation, and release readiness for your domain.
  • Resolve delivery impediments quickly and ensure continuous flow of value.
  • Manage transitions between Plan-to-Build and Build-to-Run phases.

    • Engineering Quality

  • Enforce domain-specific code quality, testing standards, and compliance requirements.
  • Define quality gates, track technical debt, and implement sustainable delivery practices.
  • Promote DevOps, automation, and secure coding practices within your teams.

    • Team Enablement & Mentorship

  • Provide technical coaching to developers, testers, and analysts across your capability teams.
  • Guide 3–4 scrum teams through complex technical challenges and design decisions.
  • Identify and mentor emerging technical leaders within your domain.
  • Foster collaboration and shared learning without relying on direct authority.

    • Cross-Functional Collaboration

  • Work with Product and Program peers to balance feasibility, priorities, and trade-offs.
  • Coordinate with peer Delivery Tech Leads on cross-domain dependencies.
  • Partner with shared services (e.g., DevOps, Data, Integration) to meet domain needs.
  • Represent your domain in architecture reviews and technical governance forums.

    • Experience Domain Focus

    Each Delivery Tech Lead is aligned to one of the following domains , with exclusive technical ownership :

    Customer Experience

  • Systems : CRM, campaign management, portals, customer data platforms
  • Capabilities : Onboarding, marketing automation, analytics
  • Integrations : Communication tools, data feeds

    • Lending Experience

  • Systems : Loan origination, pricing engines, servicing, credit decisioning
  • Capabilities : Underwriting, loan servicing, collections
  • Integrations : Credit bureaus, collateral management

    • Accounting Experience

  • Systems : Payments, patronage, treasury, payoffs
  • Capabilities : ACH / wire, settlement, fund transfers
  • Integrations : Federal Reserve, clearing houses

    • Financial Experience

  • Systems : General ledger, AP, reporting, compliance
  • Capabilities : Budgeting, financial accounting, regulatory submissions
  • Integrations : Auditors, tax systems

    • Decision-Making Authority

    You have final authority over all technical matters within your assigned domain :

  • Architecture, design, and system integration decisions
  • Technology / tool selection for teams
  • Code review standards and production readiness
  • Domain-specific quality and security practices
  • Technical go / no-go calls for deployments

    • Authority is exercised through expertise, not direct management. Cross-domain issues require consensus with peers.

    Required Skills & Experience

    Technical Expertise

  • Strong knowledge of systems and integrations specific to your domain
  • Expertise in agile delivery, CI / CD, API design, and DevOps practices
  • Ability to guide teams through performance, scalability, and compliance challenges
  • Hands-on experience with core banking systems and integrations

    • Leadership & Collaboration

  • Proven ability to lead multiple teams through influence
  • Skilled at mentoring, coaching, and enabling technical professionals
  • Strong communicator with a track record of aligning technical delivery with business priorities

    • Qualifications

  • 8+ years of progressive software development experience
  • 3+ years in technical leadership with delivery accountability
  • Experience in cooperative banking or financial services systems
  • Familiarity with one or more of : Salesforce FSC, Fiserv DNA, MuleSoft, AWS / Azure
  • Bachelor’s degree in Computer Science or related field preferred

    • Work Environment & Expectations

  • Hybrid (3 days in-office) or remote arrangement depending on business needs
  • Occasional travel may be required
  • Role requires focus, multitasking, collaboration, and problem-solving under pressure

    • #IND123

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    Technical Lead • Springfield, Massachusetts

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