Treasury Management Sales Associate (TMSA)
U.S. Bank is currently seeking a strong candidate to join our team of professionals as a Treasury Management Sales Associate (TMSA).
The TMSA will assist the Treasury Management Payments Consultants (TMPC) in revenue generating activities and collaborate with the Treasury Management Implementation team to oversee facilitation of banking services for corporate clients.
General responsibilities include :
- Assist customers with required documentation to ensure a smooth implementation of new banking services.
- Identify opportunities to deepen existing customer relationships by offering solutions to meet identified needs.
- Understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner.
- Deal effectively and tactfully with customers in handling complaints, problems and general inquiries.
- Complete necessary tasks in a neat, efficient and accurate manner and ensure the volume of work produced meets expectations.
- Plan, organize and prioritize work to meet deadlines.
- Foster collaboration with other groups by building credibility and trust.
- Accompany TMPCs on client calls / meetings when needed.
Basic Qualifications
Bachelor's degree or equivalent work experienceOne to three years of relevant experience, preferably in banking and / or customer servicePreferred Skills / Experience
Basic knowledge of treasury management productsAbility to identify and resolve / escalate problems with minimal guidanceStrong professional verbal and written communication skillsStrong customer service skillsProficient computer navigation skills using a variety of software packages including Microsoft Office applicationsExisting knowledge of U.S. Bank platforms a plusLocation
This role offers a hybrid / flexible schedule, which means there is an expectation to work onsite three or more days a week and the flexibility to work outside the office location for the other days.
Benefits :
Healthcare (medical, dental, vision)Basic term and optional term life insuranceShort-term and long-term disabilityPregnancy disability and parental leave401(k) and employer-funded retirement planPaid vacation (from two to five weeks depending on salary grade and tenure)Up to 11 paid holiday opportunitiesAdoption assistanceSick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by lawU.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.