Principal Product Manager, Property Care

Ready To Be A Titan?

At ServiceTitan, we're building the operating system for the trades. As we continue to scale, we're looking for a Principal Product Manager to lead our Property Care expansion. You will own the strategy that makes high-volume, recurring services businessesincluding those in Pool / Spa, Pest Control, and Lawn Carewildly successful on our platform. This involves diving deep into their world, adapting our existing suite of tools, and identifying net-new opportunities to bring the best possible experience to life for all our customers.

If you're a seasoned product leader passionate about solving complex challenges for the trades, driving cross-functional alignment, and making a significant impact, this is your opportunity to build something meaningful.

What You'll Do

• Partner with cross-functional teamsincluding Engineering, Data Science, CX, and Marketingto design and build scalable solutions tailored for the unique needs of recurring service models.
• Develop a deep understanding of the customer journey and pain points for our Property Care customers, ensuring our platform enhances their key operational workflows from scheduling and routing to billing and customer communication.
• Analyze behavioral signals, product telemetry, and direct customer feedback to detect emerging patterns and guide the evolution of your product solutions.
• Collaborate with Go-To-Market and customer-facing teams to develop clear communication, training, and support strategies for your product launches.
• Drive the Property Care roadmap and prioritization decisions that balance business growth, user value, and long-term platform health.
• Own key metrics related to product adoption, customer satisfaction, and the overall success of our Property Care customers.
• Proactively monitor the competitive landscape and industry trends in Pool / Spa, Pest Control, and Lawn Care to identify new risks and opportunities.

What You Bring

Be Human With Us :

Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.

What We Offer :

ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role for candidates residing in the United States is between $166,500 USD - $222,700 USD. Compensation for candidates residing outside the United States will vary by location and the specific salary range will be discussed during the hiring process. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.