Head of Global Revenue Enablement

Head Of Global Revenue Enablement

Nearly every company in the world runs on custom software : Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we're on a mission to bring good software to everyone. We're building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that's a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

Why We're Looking For You

We've grown our team significantly, and our go-to-market motion is becoming more complex. To support our ambitious revenue goals, we're looking for a Head of Global Enablement who can design and scale a world-class enablement function.

This role reports to the Head of Technical Customer Experience and is responsible for creating learning and readiness products for the entire customer journey. The aim is to ensure customers can quickly activate, securely adopt, and predictably expand their use of our services. This involves developing an end-to-end enablement system for all customer-facing teams including Sales, Sales Engineering, Technical Account Management, Professional Services, Support, and Partners that covers everything from narratives and point-of-view kits to Retool University, certifications, and content governance. This person will also own the analytics that link learning, usage, and revenue.

If you're motivated to connect the work that our Enablement team does with the outcomes that drive a business, and to see the impact that strong enablement and education programs have for all stakeholders, you'll thrive here!

What You'll Do

Strategy and Leadership :

• Develop and implement a global enablement strategy that aligns with the company's business objectives and growth targets.
• Lead and manage the global enablement team, providing direction, coaching, and support to ensure high performance and professional growth.
• Collaborate with senior leadership, including Sales, Marketing, and Product, to align enablement initiatives with company priorities.

Program Development and Execution :

Performance Measurement and Optimization :

Collaboration and Communication :

The Skillset You'll Bring