Title Coordinator (Remote) R052452

Title Coordinator

Join a team that puts its People First! First American's National Production Services division provides global title and escrow production support across all channels within First American Title including the Mortgage Services, Commercial, Direct, and Agency divisions. Since 1889, First American has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

The Title Coordinator works with multiple parties to coordinate the resolution and completion of the title process. Monitors and tracks the workflow from searcher and contractors. Coordinates multi-site project intake and transaction management. Reviews and validates the accuracy of data contained within mortgage loan files. Verifies file completeness, obtains outstanding title documents, and approves completed files. Performs special projects. Assists with title production support services and settlement services preparation.

Essential Functions

Facilitate customer requests via email, fax, telephone, etc and manage incoming correspondence

Update existing inventory in company and / or client operating system(s)

Maintain and develop client / attorney-closing relationships

Monitor process and resolve issues to keep process on track. Report issues to manager

Escalate complex title issues to supervisor as needed

Coordinate and confirm title clearance with title provider

May track foreclosure sale deeds

Job Complexities

Uses established procedures performs assigned tasks

Work is typically routine; instructions are detailed for new assignments

Works under close supervision applying established techniques, procedures or specific standards

Work on new assignments may be reviewed for soundness of judgment and overall accuracy

No responsibility for the supervision of others

Knowledge and Skills / Technology Used

Proficient MS Office skill set

Excellent verbal / written communication skills

Must be able to maintain professionalism and a positive service attitude at all times

Strong attention to detail

Problem solving, organizational skills

Exercises good judgment

Multi-tasking Skills

Working knowledge of company and / or client operating systems

Typical Education

High School diploma or equivalent

Typical Range of Experience

2+ years' experience in escrow / title or curative lender role

This position will be accepting applications on an ongoing basis until the position is filled.

Pay Range : $19.82 - $26.43

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and / or responsibilities from time to time, as needed.

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it's the right thing to do, but also because it's the key to our success. We are proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act). First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment : handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO / paid sick leave and other great benefits like an employee stock purchase plan. First American invests in its employees' development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.