We are seeking an Insurance Support Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving issues. You will perform clerical and administrative functions in order to drive company success. Phone and face to face interaction with clients to best help them protect assets.
Responsibilities :
- Handle customer inquiries and concerns
- Provide information about the products and services
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Draft correspondences and other formal documents
- Plan and schedule appointments
- Greet and assist onsite guests
- Answer inbound telephone calls
- Develop and implement organized filing systems
- Perform all other office tasks
Qualifications :
Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsPrevious experience in office administration or other related fieldsAbility to prioritize and multitaskExcellent written and verbal communication skillsStrong attention to detail and organization skillsBenefits :
Hourly base pay plus bonus and commissionPaid time off (80 hours / year accrual)Paid major holidaysAgency will pay for training materials and test fees (if not already licensed)If you are passionate about sales and driven by success, this is an excellent opportunity to grow your career with competitive pay and unlimited commission potential. Submit your resume today to join our team!