Supply Chain Director

Supply Chain Director

10X Health System is a pioneering company at the forefront of the health and wellness industry, dedicated to revolutionizing the way individuals approach their personal health and well-being. With a philosophy rooted in the principle that optimal health is the foundation for a life lived to the fullest, 10X Health provides cutting-edge solutions and personalized health plans designed to empower individuals to achieve and maintain peak physical and mental performance.

The company's comprehensive approach to health combines the latest advances in medical science, nutrition, fitness, and technology to offer a suite of services that include state-of-the-art diagnostic testing, individualized treatment protocols, and ongoing support from a team of world-class health professionals. 10X Health's commitment to innovation and results has established it as a leader in the health optimization space, catering to those who strive to push the boundaries of what is possible in their health journey.

10X Health is searching for a Supply Chain Director to ensure the smooth flow of services from suppliers to customers, optimizing the entire supply chain network for efficiency, responsiveness, and customer satisfaction. This role will be integral in enabling the entire business to scale effectively and efficiently. Day-to-day, this person will oversee all key vendor relationships (labs, suppliers, etc.), ensuring sufficient inventory of products and services, coupled with adherence to SLA TATs. Additionally, this role will be responsible for troubleshooting issues within the supply chain, partnering closely with our Operations and Customer Experience teams to drive alignment and visibility into customer impact. This role requires a person to possess an analytical mindset, coupled with a strong operational skill set around supply chain and inventory management. The ideal candidate will have a practical, business-oriented approach to problem-solving, coupled with significant experience in scaling a supply chain.

Objectives

• Oversee and manage all key vendor relationships (e.g. Lab partners, supplement suppliers, etc.)
• Develop reporting for each vendor relationship to track adherence to SLAs and other key performance indicators (KPIs)
• Ensure a seamless, highly scalable supply-chain through ongoing demand forecasting, supplier relationship management, inventory management, logistics, order fulfillment, and customer services
• Collaborate with Operations and Customer Experience teams to troubleshoot customer-facing issues within the supply chain
• Develop demand forecasting models and maintain inventory reports
• Identify opportunities to renegotiate or improve key terms of vendor agreements
• Identify and source new potential vendors and partners to support our global supply chain Other duties, as required

Competencies

Education & Experience

Physical Requirements

Commitment To Diversity

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, 10X Health System recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If you require any accommodations during the application process or have any questions, please contact careers@10xhealthsystem.com.