Information Technology Specialist 4 Information Security

Duties Description ITS provides operational support to state agencies on a 24x7x365 basis; some positions may be required to provide this critical service at any time.

Under the direction of senior leadership within the Office of Information Technology Services\Chief Information Security Office\NYSOC, the incumbent will be a Tier 2 Analyst working in the New York Security Operations Center (NYSOC) participating in the intake and triage of a wide variety of security events for NYSOC subscribers. The incumbent will leverage a variety of threat intelligence sources and indicators of compromise (IOCs) to perform SOC services across a large and diverse multi-entity environment. The incumbent will participate in the ingestion and response to all forms of threat intelligence and vulnerability announcements received from many third parties such as vendors, DHS CISA, MS-ISAC, NYSP, and other sources of open-source intelligence.

This position requires the incumbent to possess a solid understanding of the current cyber threat landscape, the tactics, techniques, tools, and procedures commonly leveraged, and the steps necessary to swiftly identify and contain a potential cyber threat. Additionally, this position requires an incumbent to act with a great deal of independence in alignment with agency and upper-level management strategic direction.

Due to the nature of the work performed by the SOC, this position requires availability during off-shift hours to ensure appropriate response to security incidents or other critical activities as needed. The anticipated work shift will be Thursday-Saturday, 6PM-7AM. Additional information on work schedule will be shared at time of interview.

Specific duties include, but are not limited to :

• Lead and support Tier 0 and Tier 1 analysts in the identification, triage, and escalation of security events.
• Monitor multiple sources (phone, email, automated systems, etc.) for new security events.
• Follow all established procedures, workflows, and tasks related to NYSOC activities.
• Work with Tier 0 and Tier 1 analysts and the SOC team to ensure identified incidents are documented and escalated efficiently.
• Ensure that tickets are properly created and tracked in the ticket management system in a timely manner.
• Ensure that trusted third party notifications are forwarded to the appropriate stakeholders.
• Provide input and feedback in the development and revision of standard operating procedures and workflows.
• Provide supporting analysis related to cyber security incidents and events.
• Provide input and feedback to the engineering and development team to appropriately tune the performance of multiple security tools such as endpoint detection and response (EDR), Security Orchestration, automation, and response (SOAR), sandbox tools, antivirus / antimalware, and security incident and event management (SIEM) to increase the quality of generated alerts.
• Participate in active projects to help identify and resolve issues / problems to ensure successful outcomes are achieved.
• Maintain an adequate level of current knowledge and proficiency in information security through annual Continuing Professional Education (CPE) credits directly related to information security.
• Perform the full range of supervisory responsibilities and additional duties as assigned.

Minimum Qualifications Information Technology Specialist 4 (Information Security)

Non-competitive : six years of information technology, cybersecurity, or information assurance experience

Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence.

Some positions may require fingerprinting.

Some positions may require up to 25% travel and / or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview.

If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay.

to permanent non-competitive and the official probationary period will begin.

Benefits of Working for NYS Generous benefits package, worth 65% of salary, including :

Holiday & Paid Time Off

Health Care Benefits

Additional Benefits

The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name ITS Human Resources

Telephone 518-473-0398

Fax 518-402-4924

Email Address PostingResponses@its.ny.gov

Address

Street Empire State Plaza

Swan Street Building, Core 4, Floor 1

City Albany

State NY

Zip Code 12220

Notes on Applying To apply for this position, please submit a cover letter and resume clearly indicating how you qualify. Ensure that you include the vacancy ID in the subject of your email for prompt routing. Your Social Security number may be required to confirm eligibility.