End Point Technician

Title : End point Technician

Location : Carrolton Texas (Onsite)

Duration : Contract to hire

POSITION SUMMARY :

• Individuals within the Endpoint Support role are primarily responsible for operational support of endpoint devices used within the organization. To provide optimum services and solutions, these individuals partner with end user device engineers to understand user needs, resolve problems, and implement / support approved technical solutions.
• These individuals provide initial setups and support of endpoint devices. They troubleshoot IT-related problems and provide input / recommendations to endpoint hardware and software technologies. Endpoint Support staff members support all policies, procedures, and standards for delivery and implementation. They may also perform a wide host of general management and administrative responsibilities.
• Individuals in this role require troubleshooting and customer service skills. They are organized, thorough, and have great attention to detail. This role also requires the ability to multi-task and handle frequent interruptions.

PRIMARY DUTIES AND RESPONSIBILITIES :

EXPERIENCE AND EDUCATIONAL REQUIREMENTS :

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS :