IT Support Specialist (on-site)

IT Support Specialist (On-site with Travel) - Greater Nashville, TN

Expected Pay Range : $60k-70k (Depending on Experience)

Why take an IT Support Specialist role with this company?

Join a growing organization with a collaborative team and evolving infrastructure

Gain exposure to a wide range of systems, security tools, and engineering applications

Contribute to special projects, including disaster recovery planning and document management modernization

What the IT Support Specialist will do…

Set up and configure laptops and desktops for new users, ensuring systems are user-ready

Act as a liaison between end users and external IT support providers to resolve access, licensing, and system issue

Support documentation workflows and assist in organizing SharePoint and file server content

Help implement and troubleshoot security tools such as SentinelOne and ThreatLocker

Provide support for engineering-specific applications and licensing (e.g., SolidWorks, CloudFox)

Participate in special projects including infrastructure upgrades and disaster recovery planning

Travel occasionally to regional offices for relationship-building and onsite support

What the company needs in an IT Support Specialist :

Technical Skills

Experience with Windows, Office 365, and SharePoint

Familiarity with endpoint security tools and licensing management

Exposure to engineering applications and cloud-based document storage preferred

Soft Skills

Strong communication and troubleshooting abilities

Ability to work independently and proactively manage tasks

Willingness to travel and build relationships across locations

Comfortable working in a hybrid environment with mostly on-site expectations

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