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General Manager | Dallas | Relocation Assistance
General Manager | Dallas | Relocation AssistanceOne Haus • Dallas, TX, US
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General Manager | Dallas | Relocation Assistance

General Manager | Dallas | Relocation Assistance

One Haus • Dallas, TX, US
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Job Description

Job Description

Overview :

A new, thoughtfully conceived restaurant in Dallas is seeking a passionate and experienced  General Manager  to help launch and lead its inaugural opening. This concept will blend exceptional food, warm service, and a distinctive wine retail component. This is a rare opportunity to shape the culture and operations of a business from the ground up—working in close partnership with hands-on ownership to build something lasting, soulful, and rooted in  unreasonable hospitality . The General Manager will be instrumental in cultivating an inspired team, delivering outstanding guest experiences, and ensuring smooth, efficient day-to-day operations across all facets of the business.

Key Responsibilities

1. Leadership & Team Management

  • Lead with positivity, curiosity, and care, modeling a culture of continuous learning and accountability.
  • Recruit, train, and mentor FOH team members in partnership with Ownership and department leads.
  • Develop clear onboarding and team member relations systems.
  • Empower the team through clear communication, regular check-ins, and feedback loops.
  • Support a collaborative environment across front- and back-of-house teams.
  • Lead performance reviews and daily pre-service lineups that are inspiring and engaging.

2. Guest Experience & Hospitality

  • Maintain a visible floor presence during service, actively engaging with guests and modeling exceptional hospitality standards.
  • Collaborate with the Chef and Head Bartender to ensure a seamless, thoughtful guest experience across both concepts.
  • Manage and respond to guest feedback with grace and proactivity.
  • Innovate around the guest experience—seeking creative ways to surprise and delight.

    • 3. Operational Oversight

  • Oversee daily operations, including opening / closing procedures, scheduling, inventory, reservations, and vendor relationships.
  • Maintain operational systems and SOPs across departments (kitchen, bar, FOH, catering, and wine retail).
  • Lead and document weekly manager meetings; ensure effective communication across teams.
  • Uphold all compliance standards (DOH, labor, liquor licensing, etc.).
  • Maintain all systems, tools, and physical space with precision and care.

    • 4. Financial Management

  • Track daily sales and labor metrics; ensure financial targets are met.
  • Lead monthly inventory processes for wine, spirits, and retail goods; maintain target COGS.
  • Analyze and contribute to monthly P&L review meetings and financial strategy sessions.
  • Collaborate with Chef and Head Bartender on budgeting, forecasting, and vendor management.

    • 5. Wine & Retail Program Oversight

  • Partner with Ownership to support and grow a dynamic, educational, and profitable wine program.
  • Plan and execute wine tastings, retail promotions, and guest-facing events.
  • Support the launch and growth of a Wine of the Month Club.
  • Maintain visually appealing and strategically merchandised retail displays.

    • 6. Marketing & Community Engagement

  • Contribute to brand integrity across all guest touchpoints and platforms.
  • Support marketing campaigns and strategic partnerships that reflect the company’s values.
  • Represent the business at neighborhood and community events.
  • Help foster a strong local following through genuine community relationships.

    • 7. Strategic Collaboration with Ownership

  • Work closely with Ownership to align on goals, initiatives, and long-term vision.
  • Provide regular insights from operations to inform strategic planning and innovation.
  • Help drive growth while preserving culture, values, and guest-centric focus.

    • Preferred Qualifications

  • AGM or General Manager experience in High-touch, experience-focused dining environments
  • A genuine passion for hospitality, food, wine, and creating memorable guest experiences.
  • Strong leadership and interpersonal skills, with a proven ability to develop high-performing teams.
  • Exceptional attention to detail, organization, and follow-through.
  • Extensive wine knowledge and service experience, including bottle and BTG recommendations.
  • Strong understanding of spirits and bar operations.
  • Experience with private events, catering logistics, and guest communications.
  • Familiarity with reservation and POS systems (e.g., Resy, Toast, BinWise).
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Adobe Suite preferred.
  • HR competencies in hiring, onboarding, and team engagement.
  • Financial literacy including P&L comprehension and cost control strategies.
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