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Senior Product Manager
Senior Product ManagerEmploybridge • Worcester, MA, US
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Senior Product Manager

Senior Product Manager

Employbridge • Worcester, MA, US
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Senior Product Manager

As the United States' largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

The Product Manager is a critical member of the Employbridge product team, serving as the bridge between business stakeholders and engineering teams. This individual will work directly with users across the organization to understand business processes, identify opportunities for improvement, and translate those insights into clear, actionable requirements.

This role will partner closely with cross-functional teams to deliver technology solutions that drive business value. You will manage product requirements in Jira, facilitate requirements gathering sessions, and work alongside development teams to ensure solutions meet business needs. A key aspect of this role involves understanding and optimizing system integrations, particularly within the Salesforce ecosystem.

The Product Manager will be proactive in identifying opportunities for innovation, highly organized in managing multiple workstreams, and eager to learn about both the business and technology landscape. You will play a vital role in ensuring our technology investments deliver meaningful impact to our operations and the people we serve.

Your Role & Responsibilities :

  • Requirements Development : Work directly with business stakeholders to understand business processes, pain points, and opportunities, translating them into clear, detailed requirements and user stories.
  • Backlog Management : Maintain and prioritize product backlogs in Jira, ensuring development teams have well-defined, ready-to-work stories.
  • Integration Focus : Understand and document system integrations, particularly within Salesforce and connected platforms, ensuring seamless data flow and process automation.
  • Stakeholder Collaboration : Facilitate requirements sessions, design reviews, and demos with business users to ensure alignment and gather feedback.
  • Product Strategy : Contribute to product roadmap planning by identifying and prioritizing features based on business value and strategic objectives.
  • Solution Design : Participate in design discussions with engineering teams, providing business context and validating proposed solutions.
  • User Advocacy : Serve as the voice of the user / customer, ensuring solutions are intuitive, meet business needs, and deliver exceptional user experiences.
  • Process Documentation : Create and maintain comprehensive documentation of business processes, system workflows, and integration points, often in Confluence.
  • Change Management : Support adoption of new features through clear communication, training materials, and stakeholder engagement.
  • Innovation : Proactively identify opportunities to leverage technology to improve business processes and drive efficiency.
  • Quality Assurance : Partner with QA teams to define acceptance criteria and validate that delivered solutions meet requirements.
  • Continuous Improvement : Gather post-implementation feedback and iterate on solutions to continuously enhance value delivery.

Preferred Education, Skills, and Experience :

  • Bachelor's degree in Business, Computer Science, Information Systems, or a related field, or equivalent professional experience
  • 5-7 years of experience in product management, business analysis, or a related roles
  • Experience working with cross-functional teams including engineering, design, and business stakeholders
  • Proven track record of successfully delivering technology products or solutions
  • Experience with Salesforce (administration, configuration, or business process design) is highly desirable
  • Familiarity with agile development methodologies and tools like Jira
  • Competencies (Skills & Knowledge You'll Bring) :

  • Business Process Understanding : Ability to quickly grasp complex business processes, develop models representing work flows, and identify opportunities for improvement
  • Requirements Management : Strong skills in gathering, documenting, and prioritizing requirements with clarity and precision
  • Technical Acumen : Comfort working with technical teams and understanding system architectures, integrations, and data flows
  • Salesforce Knowledge : Experience with Salesforce platform capabilities, objects, workflows, and integration patterns (highly desirable)
  • Jira Proficiency : Strong working knowledge of Jira for backlog management, epic & story creation, and sprint planning
  • Communication Skills : Excellent verbal and written communication skills with ability to engage both technical and non-technical audiences
  • Analytical Thinking : Strong problem-solving skills with ability to analyze data, identify patterns, and make data-driven decisions
  • Organization : Exceptional organizational skills with ability to manage multiple priorities and keep projects on track
  • Proactiveness : Self-starter who anticipates needs, identifies opportunities, and takes initiative without waiting to be asked
  • Eagerness to Learn : Curious mindset with passion for learning new technologies, business domains, and best practices
  • Innovation Mindset : Creative thinking to identify novel solutions and continuous improvement opportunities
  • Collaboration : Team player who builds strong relationships and works effectively across organizational boundaries
  • Adaptability : Flexibility to adjust to changing priorities and comfortable with ambiguity in a dynamic environment
  • Attention to Detail : Thoroughness in documenting requirements and ensuring accuracy in all deliverables
  • The anticipated annual base salary for this position in the US is $110,000 to $140,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and / or from which they will be performing the job.

    Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

    Employbridge offers a competitive benefits package which includes Medical / Dental / Vision, prescription drug benefits, 401(k), paid time off and holidays, a wellness program, and incentive programs. We also offer a variety of career paths and encourage promotion from within.

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    Senior Product Manager • Worcester, MA, US

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