Job Description
Role Summary
The Sack Company is a commercial MEPF (Mechanical, Electrical, Plumbing and Fire Sprinkler) company that is currently looking for motivated candidates to join our growing team in Charlotte, NC.
We are actively seeking a HVAC Service Manager with extensive experience in HVAC service operations, including maintenance programs, equipment replacements, system diagnostics, and retrofit projects. This role requires a combination of technical expertise, strategic project management, and leadership skills to oversee service based projects from planning through completion, ensuring reliability, performance, and customer satisfaction.
Key Responsibilities
- Oversee the planning, execution, and delivery of HVAC service projects including preventive maintenance programs, equipment replacements, retrofits, and complex troubleshooting events while ensuring they meet quality standards, budget expectations, and established timelines
- Coordinate with engineers, technicians, vendors, and clients to ensure service scopes are accurate, efficient, and compliant with all relevant codes, standards, and customer requirements
- Develop and manage service project schedules and work plans, identifying manpower, subcontractors, and materials needed for successful project completion
- Monitor project progress and field performance, adjusting plans as needed to resolve issues, mitigate risk, and maintain uptime for customer facilities
- Maintain continuous communication with clients, team members, and stakeholders, providing regular updates, transparent reporting, and quick response to any concerns
- Ensure all service activities comply with safety regulations and environmental standards, promoting a culture of safety and professionalism across all job sites
Qualifications
Proven track record managing HVAC service projects with at least 7 years of experience in service management, service project oversight, or complex mechanical system maintenanceStrong technical knowledge of HVAC systems, diagnostics, equipment replacement strategies, and service based workflowsExcellent leadership and team management skills with the ability to motivate and coordinate technicians and subcontractors to achieve service objectivesProficiency in service and construction project management software and toolsBachelor’s degree in Mechanical Engineering, Construction Management, or a related field is preferredBenefits
401(k) matchingDental insuranceEmployee discountHealth insurance (free plan for one individual employee)Life insurance : $20,000 benefit after 6 monthsPaid time offParental leaveReferral programRelocation assistanceVision insuranceSchedule
10 hour shiftSupplemental Pay Types
Bonus opportunities based on service project performance, customer satisfaction, and operational efficiency