Social & Community Manager

Overview

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Brand & Communications team builds trust and drives impact through creative campaigns and storytelling that bring Affirms mission to life. Social is one of the most important ways we show up in culture, engage our community, and make our brand resonate with the audiences that matter most. Were looking for a Social & Community Manager to join our Brand & Communications team. This isnt about running channels for the sake of it its about shaping how Affirm participates in culture every single day.

Youll be the person who knows whats trending before it trends, who can spot the conversation threads worth jumping into, and who brings the creative instincts to make Affirm feel human, relevant, and distinctive online. Youll partner with senior leadership on strategy, but your superpower will be cultural fluency knowing the vibes, the moments, and the formats that matter, and translating them into content and community that people actually want to engage with. If you live and breathe social, spend as much time in comments as in feeds, and believe brands should feel like part of the conversation (not a step behind it), this role is for you.

Responsibilities

• Be our cultural radar : Spot trends, creators, and conversations from TikTok to Reddit to whatever comes next and know when / how Affirm should show up.
• Participate in real time : Jump into cultural moments and dialogue with the right tone, speed, and creativity.
• Build community : Foster dialogue and connection, turning participation into trust and loyalty.
• Bring campaigns to life : Partner with teams including Communications, Brand, and Partner Marketing to ensure launches and narratives feel social-first, not bolted on.
• Push creative boundaries : Experiment with new formats and ideas that stretch how Affirm shows up in culture.
• Measure and refine : Use social listening and analytics to capture insights, optimize, and continually raise the bar.

Qualifications

Compensation and Benefits

Affirm is proud to be a remote-first company. The majority of our roles are remote and you can work almost anywhere within the country of employment. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

Were committed to an inclusive interview experience for all, and we provide reasonable accommodations to candidates in need of individualized support during the hiring process. By clicking "Submit Application," you acknowledge Affirms Global Candidate Privacy Notice and consent to the collection, processing, and storage of your personal information as described therein.

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