Senior Manager, Underwriting Model Product Support

Senior Manager, Underwriting Model Product Support

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As Senior Manager, you will function as a Underwriting Model Product Support responsible for understanding PBM pricing and forecasting tools and providing business user support to resolve questions and problems. The position will also assist in the implementation and testing of model revisions and enhancements. This role is business-oriented and positioned prominently between our internal users and technology organization.

Responsibilities

• Responds to Production Support tickets, isolates root cause, and determines path to resolution.
• Facilitates best practice user training exercises
• Suggests and prioritizes product improvements based on materiality
• Communicates to business users and other ecosystem stakeholders using professional and customer service focused demeanor
• Leverages understanding of the business to ensure product requirements are accurately captured and communicated
• Develops tools and procedures to create efficiencies in areas such as testing and defect resolution
• Assists with UAT and broader testing efforts to minimize future defects stemming from initial development
• Develops financial analyses to support future modeling improvements
• Designs technical solutions and reporting capabilities addressing Business issues and concerns.

Required Qualifications

Preferred Qualifications

Education

Pay Range

The typical pay range for this role is :

$67,900.00 - $182,549.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.