Pen Technical Lead

Job Title :   Pen Screen Printer / Team Lead

DETAILS :   Direct Hire

Location : Lawrence, MA.

Pay Rate : Up to $60,000 annually (paid hourly; overtime paid at 1.5x for hours worked over 40 / week)

Training / Shift :   New hires will train on first shift, then support across all three shifts.

Hours :

First, Second, and Third Shifts (Flexibility required; occasional weekends as needed)

SUMMARY / OBJECTIVE :

Lead and develop the Pen Printing team in achieving safety, quality, and productivity objectives across all three shifts. Provide technical expertise in GPE pen decoration equipment and processes to drive continuous improvement, support department expansion, and ensure customer requirements are met. Partner with peers and leadership to solve problems, improve workflows, and deliver consistent, high-quality decoration output.

Note :   GPE and pen decoration experience is required. Candidates without this experience will not be considered.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

Conduct daily huddles to communicate priorities, safety updates, and production targets.

Plan and allocate resources (staff, equipment, materials) for maximum efficiency on first shift and to support second and third shifts.

Evaluate workflow to ensure efficient start-ups, smooth production pace, and quick changeovers while maintaining high quality standards.

Perform start-up checks and make technical adjustments on GPE equipment  and related pen decoration machinery to optimize performance.

Ensure proper sequencing of jobs using dispatch lists to meet production timelines.

Troubleshoot and resolve production or quality issues, escalating as needed.

Audit work methods and quality daily to ensure adherence to standard operating procedures.

Provide hands-on technical training for operators, emphasizing GPE equipment operation and maintenance best practices.

Collaborate with Maintenance to identify, communicate, and prioritize equipment service needs.

Inspect decorated products throughout the shift to ensure customer specifications and Gemline quality standards are met.

Track, analyze, and enter production and quality data to assess performance and provide timely feedback.

Assist in staffing decisions and adjustments in coordination with other supervisors.

Support process improvement and Lean initiatives to reduce waste, improve throughput, and enhance quality.

Maintain a safe and clean work environment, enforcing safety policies and practices.

Sustain strong cross-shift communication to ensure alignment on goals, issues, and solutions.

Perform additional duties as assigned.

COMPETENCIES :

Strong analytical, problem-solving, decision-making, and leadership skills.

Ability to motivate, influence, and develop team members.

Excellent communication skills, both verbal and written.

QUALIFICATIONS :

Proficiency with Microsoft Office and ERP systems.

Strong understanding of GPE pen decoration equipment operation and maintenance.

Experience in Lean Manufacturing preferred.

Minimum 5+ years’ experience in pen manufacturing.

Ability to apply Continuous Improvement concepts regularly.

Commitment to ongoing skill and process development.

EDUCATION AND EXPERIENCE :

High school diploma or equivalent required.

Technical training or coursework in Manufacturing, Printing, or related field preferred.

Minimum 5+ years of experience in pen manufacturing, with direct hands-on experience in GPE pen decoration equipment (required).

Demonstrated history of leading teams in a production environment.

ORGANIZATIONAL SKILLS :

Strong time management and prioritization skills.

Flexibility to work varied hours, including occasional weekends, for shift support.

COMPANY OVERVIEW :

Top Prospect Group, now part of HW Staffing Solutions, specializes in connecting high-quality candidates with top-tier clients. We provide manufacturing and engineering staffing solutions across multiple industries, built on a people-first, mission-driven culture.

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