Federal Work Study - Enrollment Support Communications Center

Job Title :

Federal Work Study - Enrollment Support Communications Center

Location :

Middle GA State University

Regular / Temporary :

Temporary

Full / Part Time : Part-Time

Job ID : 292313

About Us

Middle Georgia State University (MGA), a multi‑campus, baccalaureate and graduate degree granting public institution, is the most affordable public state university in Georgia. MGA has five campuses—Macon, Cochran, Dublin, Eastman, and Warner Robins, all located in central Georgia—and global outreach through its fully‑online campus. Its enrollment of 8 400 students is largely comprised of students from most of Georgia’s 159 counties. The University has six academic schools, including Georgia’s flagship aviation university, that support its mission to educate and graduate inspired, lifelong learners whose scholarship and careers enhance the state.

Job Summary

Middle Georgia State University (MGA) is seeking a candidate for a Federal Work Study position. It will be located in the SLC Enrollment Support Communication Center at the Macon Campus. This position supports the division of Enrollment Management. Daily efforts will focus on processes needed to enroll and retain students. Student workers in this office will utilize phone, email, text, social media and other tools / software to meet objectives.

Responsibilities

Performs clerical, and data entry tasks (i.e. answer telephone calls, input notes on student account).

Execute updates to web pages; upload appropriate videos, identifies learning links, and posts upcoming events to various social media pages in a timely manner.

Responds to virtual chats and other communications as assigned.

Provides enrollment related documents to prospective students; communicates outstanding needs and requirements for enrollment.

Knowledgeable in Microsoft Office Suite and imaging programs preferred.

Answers general financial aid and Bursar’s office questions.

Maintain acceptable work quality, phone etiquette and productivity standards.

Comply with The Family Educational Rights and Privacy Act (FERPA) requirements as aligned with the University System of Georgia and MGA.

Excellent written and verbal communications skills.

Able to multitask and remain cordial to students, staff, faculty and visitors during high traffic / peak seasons.

Maintains their academic workload while handling a work study job opportunity.

Other duties as assigned.

Required Qualifications

Must have a minimum GPA of 2.5 and be currently enrolled at Middle Georgia State University for at least 6 credit hours.

Students must maintain Satisfactory Academic Progress.

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at

Institutional Values

Middle Georgia State University

is committed to four core values in what we do and represent : CORE VALUES : Stewardship - Engagement - Adaptability - Learning

Equal Employment Opportunity

Middle Georgia State University is an equal employment, equal access, and equal educational opportunity. It is the policy of the Middle Georgia State University to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev. Proc. 75-50).

For questions or more detailed information regarding this policy, please contact the Middle Georgia State University Office of Human Resources at 877.251.2644. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact Human Resources.

Background Check

Employment offer is contingent upon completing a background investigation including a criminal background check demonstrating your employment eligibility with MGA, as determined by MGA in its sole discretion, confirmation of the credentials and employment history reflected in your application material and, if applicable, a satisfactory credit check.

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