Revenue Cycle Trainer

Financial Counseling Assistant

Remote Position

Pay Range : $18.93 - $31.56

Position Summary

Responsible for assisting with the planning and implementation of financial counseling activities as it relates to the onboarding of a new practice and / or an employee. Act as mentor and a resource person for all staff in resolving or guiding to resolution for revenue cycle items. Train front end revenue cycle personnel in the roles for new hires, new practice transitions, and continuous training as needed. Support the financial goals of the company by being fiscally responsible in all areas, including staffing and purchasing.

Key Performance Areas

• Assist with organizing all aspects related to revenue cycle training.
• Act as team lead to assist immediate supervisor with training, monitoring work and addressing workflow concerns.
• Take a lead role in updating and maintaining revenue cycle training materials.
• Ability to adapt to, learn and train on multiple platforms for EMR and PMS to support entire network.
• Train various revenue cycle roles in the network as needed.
• Prepare and present educational presentations and professional level reports.
• Create, prepare, review, and update new and existing policies and procedures as it relates to the Revenue Cycle workflows and responsibilities.
• Plan and assist with all revenue cycle education events and opportunities within the network with little to no assistance needed from outside resources.
• Present and support revenue cycle education workshops, which align with the revenue cycle blueprint and to ensure compliance with policy and procedures.
• Assist in developing / writing and maintaining the department Standard Operating Procedures.
• Make recommendations for improvement in processes and display ability to develop and implement improvement plan as needed in the department.
• Support the management and presentation of the educational needs of the network revenue cycle personnel.
• Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, and collections. Adhere to all Company and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.

Core Capabilities

Performance / Improvement

Communication

Self-Management

Adaptability

Position Qualifications / Requirements

Education

Experience

Certifications / Licenses

Travel Estimated to be 25 - 50% travel to network practices. Will be expected to work at any location to help meet business needs, including extensive travel with multiple extended overnight stays upward to a week at a time at other AON locations as needed.

Standard Core Workdays / Hours : Monday to Friday 8 : 00 AM 5 : 00 PM.