Reproductive Health Assistant - Austin

Just a few of the Benefits enjoyed by PPIL employees...

• Company subsidized premiums on Medical, Dental, and Vision Insurance
• Up to 12 weeks Paid Parental Leave for eligible employees
• Generous Paid Time Off (PTO) and paid holidays
• Mission focused work
• 401k with employer matching
• 100% company-paid Life Insurance
• 100% company-paid Short- and Long-Term Disability Coverage
• Robust Employee Assistance Program
• Professional Development awards and opportunities
• Flexible Spending Accounts
• Free Medical Services at PPIL
• Pet Insurance

The Reproductive Health Assistant (RHA) I performs the basic duties of a medical assistant, such as maintaining medical records, logs, and inventory counts; performing routine clerical duties; performing basic lab work; and responding to patient inquiries and needs, including fee assessment and insurance coverage. This position works under the supervision of the Health Center Manager.

Essential Functions :

1. Demonstrate proficiency in all duties related to :

2. Within three months' time, complete all required training for level 1 proficiencies and standards. Demonstrate ability to achieve and maintain Reproductive Health Assistant I standards, performing job duties acquired by completing trainings in each related station as needed :

3. Ensure that each patient receives the care and information they need by providing efficient, effective, and customer-oriented service in a civil, courteous, warm, and sensitive manner.

4. Participate in Health Center efforts :

5. Provide information, assistance, and support for patients facing emotional, family, and / or financial problems related to healthcare; help patients needing referral for services related to pre-natal care, adoption services, abortion services, financial assistance, and personal family counseling.

6. Provide medications and contraceptive supplies, and provide information and instructions for their use, as appropriate and delegated by the Health Center Manager and medical staff; maintain inventory count of medications and contraceptive supplies; ensure no expired medications or contraceptive supplies are being dispersed.

7. Assist in the clerical and informational tasks related to proper follow-up of patients according to the protocols and procedures of PPIL.

8. Assist in the care and maintenance of PPIL equipment and efforts to maintain efficient, clean, and comfortable work locations.

9. Participate, as assigned, in routine Health Center chart audits and quality assurance procedures.

10. Provide PPIL approved information about family planning methods, abortion, and other services offered and give regular feedback to Health Center Manager regarding training and continuing education needs.

11. Demonstrate an understanding of and commitment to remain informed about PPIL protocols, policies, and procedures.

12. Demonstrate an understanding of and commitment to PPIL core values of access, activism, care, confidentiality, diversity, excellence, integrity, respect, self-determination, and stewardship; practice these values in relations with internal and external customers.

13. Other duties as assigned.

Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk, see, and hear. The employee frequently is required to use hands and fingers to handle, type, feel, and reach. The employee must occasionally lift and / or move up to 25 pounds and must occasionally assist in movement of patients.

Supervisor : Health Center Manager

Status : Full time. Non-exempt from the overtime provisions of the wage and salary regulations.

Education

Experience

Personal and Professional Qualities

$20.15 - $20.15 an hour

Planned Parenthood works affirmatively to include diversity among its workforce and does not discriminate in the selection of its staff based on factors including but not limited to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, income, marital status or any other characteristic protected under federal, state or local law. We know that BIPOC and women identifying candidates are less likely to apply to jobs unless they meet every requirement. Please do not be deterred if your past experience doesn't align perfectly with every qualification in the job posting. We encourage you to apply anyway! You may be exactly who we are looking for!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.