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Business Operations Analyst 2
Business Operations Analyst 2Acara Solutions • Fremont, CA
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Business Operations Analyst 2

Business Operations Analyst 2

Acara Solutions • Fremont, CA
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Description Acara Solutions is seeking a detail-oriented and proactive Business Operations Analyst 2 to join our client located in Fremont CA. Essential Duties and Responsibilities - Other duties may be assigned

  • Monitor, investigate, and resolve issues related to SAP service orders and notifications.
  • Analyzing data tie-off between SAP & Microsoft Dynamics.
  • Establishing best practices for data consistency and reducing errors
  • Processing SAP customer master requests requiring changes to Plant, Sales Org, Functional Location, etc.
  • Update and maintain data accuracy within SAP business systems
  • Navigate SAP installed base records
  • Create and maintain SAP equipment records
  • Interact closely with internal customers, understanding their issues, and guiding them within the boundaries of the business process
  • Monitor and respond to user transactional issues promptly
  • Participating in training programs to understand new project dependencies
  • Reviewing and updating service process documentation & training
  • Effectively find and export SAP data and combine data from multiple sources
  • Ability to analyze data to generate actionable insights and presents the findings to the business users for informed decision making

Here's what you will receive :   Pay : $52.82 / hr Duration : 2 years with the possibility to convert to full-time based on business needs and performanceSchedule : Virtual Flex - 1-2 days onsite, M-F 8 AM - 5 PM PST Job Requirements Required Skills / Qualifications :

  • 3 years minimum experience working with SAP service modules (FSM, CS, PM, or SD) in a transactional support or analyst role
  • Familiarity with SAP install base, equipment records, and service orders
  • Working knowledge of Microsoft Dynamics FSM
  • Ability to use Excel, Power BI, or similar tools for data visualization and analysis.
  • Preferred Skills / Qualifications :

  • Prior experience supporting customer service or field service operations.
  • Excellent time management and organizational skills
  • Good communication and interpersonal skills
  • Understanding of service process optimization, documentation, and training delivery.
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    Analyst • Fremont, CA

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