Maintenance Technician

Introduction At Pronto Insurance, we’re creating access, trust, and opportunity in the communities we serve. With deep roots in South Texas and a fast-growing presence across California and Florida, we bring local knowledge and genuine care to every interaction; making insurance simpler, more affordable, and more accessible for all. You’ll join a team that believes in doing the right thing, seizing opportunities, and showing up for one another. Whether you’re supporting customers in our retail locations or working behind the scenes, we’re proud to be a place where ambition meets support. Here, diverse perspectives are valued. If you’re ready to make a difference and grow with a team that’s redefining what’s possible in insurance, we’d love to hear from you. How you'll make an impact JOB DESCRIPTION Employment Status : Full Time Job Locations : Brownsville PRIMARY RESPONSIBILITIES Acts as the primary contact for all regional personnel for any building issues (climate control, odors, smoke, spills, damage, emergencies and repairs, installations, remodeling, set ups, etc.) May act as the project coordinator for all size projects including large scale repair and new facility construction projects Assists with maintaining building security and immediately responds to building emergencies during hours of operation. Monitors and replaces light bulbs in all assigned facilities, as needed Makes minor plumbing repairs, as necessary Coordinates and assists with departmental and employee moves Performs basic electrical work and determines when an electrician is required Hangs pictures and shelving, as needed Dismantles and installs and new and used furniture for all captives, franchises and claims centers in assigned areas. Transports goods or equipment as assigned Performs other maintenance duties as assigned by the Purchasing and Facilities Manager Responsible for managing incoming and outgoing shipments. This includes preparation of outgoing packages, return shipments and receipt of MGA related deliveries ( Supplies, purchases, equipment). This may also require managing large possibly heavy parcels. Incoming shipments are to be confirmed upon receipt, and delivered to the appropriate party KNOWLEDGE AND SKILL REQUIREMENTS Must be able to effectively communicate (oral and written) with all employees, contractors and vendors Self-starter and team player Must be organized and provide deliverables in support of project plans Associates degree in project management, certificate in trade school or equivalent work experience related to project management, vendor management, facilities and / or maintenance. Must have a basic understanding of how things work (facility-related) Basic Computer Knowledge (Excel, Powerpoint, Word) Understand and follow oral and written instructions Ability to prioritize and manage multi-functional tasks Ability to work effectively under pressure, and against strict time constraints Ability to use standard powered and non-powered tools Must be able to travel up to 80% of the time to various worksite locations within the assigned region, as needed Must be able to work weekends and holidays. WORKING CONDITIONS Be able to walk, bend, stoop, balance, crawl and reach for extended periods of time Must be able to utilize / view a PC and / or monitor / computer proficient Must be able to lift up to 100 pounds Must be comfortable and able to work on a ladder of 20 feet Must be able to work independently without direct supervision Must have a valid TX Drivers License About You Required : High school diploma and 3 years related experience required. Preferred : Behaviors : Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market / geography, complexity or scope, specialized skill set, lines of business / practice area, supply / demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve : Medical / dental / vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include : Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more...

• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.