Senior Architect, Workforce Health

Senior Architect Of Workforce Health

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values honesty, integrity, loyalty and service define how we treat each other and our members. Be part of what truly makes us special and impactful.

USAA is committed to building a resilient, high-performing workforceand we're looking for a strategic leader to define what workforce health truly means. As the Senior Architect of Workforce Health, you will design and operationalize a comprehensive framework that measures the vitality of our organization across key dimensions : organizational design, talent movement, productivity, skills proficiency, pipeline strength, and staffing adequacy. This role will partner closely with People Analytics and Talent Practice leaders to turn insights into action, ensuring our workforce strategies are data-driven, future-ready, and aligned with our mission and values. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations : San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL. This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week. Relocation assistance is available for this position.

The Work Ahead

• Workforce Health Framework Design : Define and evolve a holistic set of workforce health metrics that reflect organizational effectiveness, talent sustainability, and business readiness for :
• Org Design Optimization : Analyze spans and layers, team structures, and role clarity to ensure organizational design supports agility and performance.
• Talent Movement & Pipeline Health : Monitor internal mobility, succession strength, and talent flow to identify gaps and opportunities.
• Skills Proficiency & Growth : Assess skill depth, breadth, and development velocity across critical roles and functions.
• Staffing Adequacy : Evaluate workforce capacity and alignment to business demand, identifying risks and recommending adjustments.
• Measurement & Monitoring : Partner with People Analytics to build dashboards, scorecards, and reporting mechanisms that track workforce health over time.
• Practice Area Partnership : Collaborate with Talent leaders to translate insights into targeted interventions across performance, learning, mobility, and planning.
• Continuous Improvement : Stay ahead of industry benchmarks and emerging practices to refine workforce health strategies and maintain competitive advantage.

What You'll Do :

What You Have :

What Sets You Apart :

Compensation range : The salary range for this position is : $103,450- $197,730.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Benefits : At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an existing USAA employee, please use the internal career site in OneSource to apply.