Office Clerk (Part-time)

District Administrator

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary :

We are seeking a District Administrator to support the District Manager, district staff, agents, and policyholders in our Shreveport, LA office. This role is central to the daily operations of the district office and is responsible for managing administrative processes, financial transactions, customer inquiries, and office organization. The District Administrator ensures compliance with company policies, supports sales and service staff, and helps create a positive and professional office environment.

Key Responsibilities :

Customer Service & Communication :

• Answer incoming calls, assist customers, and ensure messages are relayed promptly to agents and sales managers.
• Return phone calls and follow up on inquiries as needed.
• Support agents with licensing, underwriting notifications, policyholder information, and Salesforce processes.
• Communicate with Home Office regarding policy status, claims, and underwriting.

Payment Processing & Balancing :

Data Entry & Document Management :

District & Agent Support :

Equipment & Facilities :

Qualifications :