Quality Control Inspector

Job Title

Quality Control Inspector

Job Overview

The Quality Control Inspector is responsible for real time opening, inspections, disposition and re-wrapping of all REF Inspect Returns merchandise. The Quality Control Inspector reports issues to the QC Inspection Lead or QC Manager for documentation, and researches customer account comments and information in SAP and RP. This role supports the QC Inspection Lead or QC Manager to ensure all End of Day (EOD) tasks are completed. Other responsibilities include :

• Confirm systemic resting location of merchandise and note lock code.
• Confirm systemic reason code of merchandise to aid in disposition.
• Use REF Inspect Report to gain additional systemic information to aid in disposition.
• Using documented opening procedure, open packaging and inspect merchandise.
• Using all available systemic information and physical condition of merchandise, disposition to RTS, CLR, TRASH, REPAIR.
• Using documented opening and re-wrap procedure, fully package and secure merchandise for handling.
• Systemically relocate merchandise to new appropriate location.
• Take digital photos to support reporting measure within Return / QC department.
• Material Handling merchandise to and from floor location throughout shift as needed.
• Communicate with Returns / QC Lead and other Returns management staff to identify issues.
• Recognize trends and patterns in merchandise damages and report to Lead.
• All other duties as assigned.

What You’ll Bring to Bob’s

At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

Key Skills for Success

To excel in this role, you will need to demonstrate strengths in the following skill areas :

Core Competencies & Expertise

Who We Are

At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

How We Will Support Your Success

We know you have many choices when it comes to your career. At Bob’s, we invest in your growth, well-being, and career advancement.

Compensation

Benefits & Perks

Our Culture & Core Values

At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!

Minimum Qualifications

Physical Demands

Diversity is a Core Value at Bob’s

At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or a part of the Bob’s team, we want you to know that you are valued, appreciated, and free to be who you are.

We are committed to creating a place as diverse as the communities we serve.

Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities :

$ - $ (Based on experience).