Operations Coordinator

Overview

About Us

A tech-enabled, multi-service healthcare organization, EmpowerMe Wellness is on a mission to improve the lives of seniors. We enrich senior living communities nationwide through our fully integrated on-site therapy, pharmacy services, primary care, and more at senior living communities nationwide. With a team of more than 3,000 clinicians and professionals, we focus on improving wellness and driving positive outcomes from a place of deep compassion and expertise.

Responsibilities

Position Summary :

As the Operations Coordinator, you will work closely with the Area Director of Operations and be responsible for providing administrative oversight in communities to assist in servicing teams by optimizing therapists schedules, supporting intakes, and supporting in the completion of 360 touch points to ensure consistent and comprehensive interaction with residents, families, and staff. The ideal candidate will be highly organized, detail-oriented, and adept at multitasking to support the overall operational effectiveness and quality of care within the community.

Operations Coordinator essential duties include the following :

Intake Process

• Support clinic directions to drive completion of intake process for new residents, including gathering necessary documentation, information and obtaining consent from resident or Power of Attorney (POA)
• Submits orders to physicians including faxing / emailing orders to Primary Care Provider if therapy is indicated on screening
• Ensure completion of evaluations occurs
• Assists with obtaining undersigned therapy documents from physicians

Scheduling and Team Member Support

Identifying therapy Needs

Reporting

Clinic Director Coverage

Misc. and General Administrative Support

Operations Coordinator Qualifications, Education and Experience :

Computer Skills :

Proficiency in Internet browsers (., Explorer, Chrome, Fire Fox), as well as advanced knowledge of Microsoft Office programs : Outlook, Excel, and Word applications.

Work Environment & Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. An individual should possess the physical ability to lift / move 20lbs, maintain a stationary position, move freely, operate equipment, ascend / descend freely, position self to reach equipment above or below average standing height, and communicate with employees throughout the organization. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; stoop; walk; use hands and fingers to handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Qualifications

This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.