Sales & Account Management Trainer, Commercial Division - Evernorth Health Services - Hybrid

Sales & Account Management Trainer, Commercial Division

The Sales & Account Management Trainer, Commercial Division is responsible for delivering world-class learning experiences that enable Commercial Sales and Account Management professionals to perform with confidence, clarity, and impact. This role translates business priorities, product strategies, and client engagement expectations into dynamic, learner-centered training that drives measurable sales and relationship outcomes.

Acting as both a facilitator and performance coach, the Trainer ensures the consistent application of sales process, client engagement frameworks, and solution positioning across the Commercial organization.

Key Responsibilities

Training Delivery & Facilitation

• Deliver high-quality instructor-led (virtual and in-person) training sessions across onboarding, core capability development, and ongoing readiness programs for Commercial Sales and Account Management.
• Facilitate engaging sessions that incorporate storytelling, role plays, case studies, and skill practice consistent with the L&D team's "TeachDemoDo" model.
• Adapt delivery style to accommodate diverse audiences and learning modalities while maintaining consistent learner engagement and program fidelity.
• Serve as a coach and performance partner to reinforce learning on-the-job and drive behavioral change.

Program Execution & Readiness Support

Business Partnership

Qualifications

Core Competencies

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download / 5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco / nicotine users in states where that is legally permissible. Candidates in such states who use tobacco / nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.