Public Safety Communications Supervisor

Job Title

To provide front line supervisor of School Police dispatchers and other clerical staff on rotating shifts with a responsibility for the safety of students, staff and the public and the protection of District property.

Examples Of Duties

Essential Job Functions :

Duties may include, but are not limited to, the following :

• Plans, supervises, and coordinates the coverage of the School Police Communications Center.
• Prepares work schedules for efficient operation, and to ensure that the dispatch section meets or exceeds minimum P.O.S.T. required training standards.
• Coordinates and administers training and maintains appropriate records, to new communication and administrative employees.
• Provides input and maintains performance evaluations of public safety communication and administrative employees.
• Receives requests for School District law enforcement services and dispatches police emergency units via radio.
• Maintains contact with School Police Department personnel in the field and at assigned school sites.
• Provides general phone reception for the School Police Department.
• Runs warrant checks on subjects, registration checks on vehicles, property checks and student enrollment status using Teletype and computer.
• Relays information and instructions to personnel in the field.
• Maintains accurate log of incoming service requests and action taken.
• Participates, maintains and compiles all records and training files for CLETS audits.
• Maintains and manages files, overtime schedules, oversees repair audits and training of the School Police Information / Mobile Data Communication Systems.
• Manages and maintains all POST certified dispatch training and audit files.
• Attends conferences relating to all communication systems.
• Provides general information to the public and allies police agencies.
• Interprets and applies District / department rules and policies as instructed by upper level management / supervisors.
• Establishes, develops and maintains procedural manuals for subordinate work assignments.
• Reviews dispatching operations and revises operating policies and procedures.
• Prepares and submits reports and summaries of communications center activities and related office work.
• Supervises the control / custody of evidence collected by department staff in connection with offices under investigation, examines evidence collected daily and records data in evidence log and files officer reports.
• Accesses NCIC database, when appropriate, for information on evidence collected and responds to NCIC request pertaining to evidence to external police agency for destruction.
• Ensures document date deadlines are adhered to in juvenile cases, serves as liaison to case workers and probation officers.
• Serves as department resource in meetings.
• Performs similar duties relative to filling of charges against adult criminal suspects.
• Performs related duties as required.

Qualifications

Experience and Education / Training :

Any combination of experience and education / training that demonstrates an ability to perform the essential functions of the job. (These are the minimum experience and education / training standards that will be used to admit or reject applicants for examination, as approved on the date below.) Four years of fulltime, paid work experience as an emergency or public safety dispatcher, which includes one year of lead or supervisory experience. An Associates of Arts Degree from an accredited college or university. Substitution : Two additional years of experience as a Lead Dispatcher and P.O.S.T. Police Certificate may be substituted for the required education. Licenses / Certificates / Registrations P.O.S.T. certificate for the Basic Complaint / Dispatcher course (which must be submitted no later than the last day of the period for filing applications).