Community Manager, Forum

Community Manager, Forum

Grammarly offers a dynamic hybrid model, and candidates in this role can be based remotely. You may be expected to travel to meet in person during your team's scheduled collaboration weeks. Managers will determine in-person time according to business needs.

Grammarly is the trusted AI assistant for communication and productivity, helping over 40 million people and 50,000 organizations do their best work. Companies like Atlassian, Databricks, and Zoom rely on Grammarly to brainstorm, compose, and enhance communication that moves work forward. Grammarly works where you work, integrating seamlessly with over 500,000 applications and websites. Founded in 2009, Grammarly is No. 7 on the Forbes Cloud 100, one of TIME's 100 Most Influential Companies, one of Fast Company's Most Innovative Companies in AI, and one of Inc.'s Best Workplaces.

The Opportunity

To achieve our ambitious goals, we're looking for a Community Manager, Forum to join our Product and Corporate Marketing team. In this role, you will lead the design, content, and programming of our Discourse forum. Your customer obsession and strategic thinking will be crucial in building an inclusive, engaging online community space that connects our users. You'll be responsible for revamping the look of our current forum, curating and developing content, moderating conversations, and identifying opportunities for engagement and improvement. By leveraging insights from the community, you'll collaborate with cross-functional teams to support product development, marketing, and growth efforts. Your work will help turn Grammarly's forum into a hub for conversation, problem-solving, and brand advocacy.

In this role, you will :

• Lead the strategy, design, and day-to-day management of Grammarly's Discourse forum, ensuring it is a safe, inclusive, and engaging space for our global user community.
• Curate and create forum content, programming, and activities that foster valuable conversations, knowledge-sharing, and peer-to-peer support for multiple audiences and personas.
• Moderate discussions with empathy and clarity, setting the right tone, and ensuring alignment with Grammarly's values and community guidelines.
• Partner with Product, Marketing, and Customer Experience teams to surface community insights that shape roadmap priorities, messaging, and engagement strategies.
• Collaborate with cross-functional stakeholders to integrate the forum into broader campaigns, product launches, and brand initiatives.

Qualifications

Compensation and Benefits

Grammarly offers all team members competitive pay along with a benefits package encompassing the following and more :

Grammarly takes a market-based approach to compensation, which means base pay may vary depending on your location. Our US locations are categorized into two compensation zones based on proximity to our hub locations.

Zone 1 : $137,000 - $160,000 / year (USD)

We encourage you to apply

At Grammarly, we value our differences, and we encourage all to applyespecially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).