Associate Technical Account Manager

About the Role :

Are you passionate about learning new technology and

building strong client relationships? We're looking for an Associate Technical

Account Manager (ATAM) to help our multifamily residential clients get the most

value from Yardi's property management software solutions.

In this role, you'll combine your technical aptitude and

communication skills to support clients through software setup,

troubleshooting, and day-to-day use. Whether it's answering a quick question or

resolving a challenge, you'll help clients have a smooth, successful experience

with our software.

You'll build expertise in how Yardi's software supports

every stage of the renter journey and equips property managers with the tools

for financial reporting, leasing, maintenance, and more. As part of a

collaborative team, you'll work closely with clients and internal departments

to deliver high-quality, solution-focused support. If you're a quick learner

who enjoys exploring technology and making a positive impact for clients, we'd

love to hear from you.

What You'll Do :

• Provide technical software support, set-up, and

implementation guidance to clients across a suite of products, delivering

assistance via email and phone.

troubleshoot application issues, overcome challenges, and deliver effective

solutions.

through responsive support and clear guidance from set-up through ongoing

success.

features, best practices, and personalized guidance.

resolve challenges, helping deliver innovative solutions that make a real

impact on our clients.

products and industry trends to drive client success.

Who You Are :

Computer / Engineering Sciences; or an equivalent combination of education and

experience.

confidently troubleshooting technical issues.

mindset.

and efficiency.

ever-changing environments.

with clients.

customer service.

concepts.

clarity and confidence.

Ideal to Have :

software, particularly Yardi.

troubleshooting.

Real Estate runs on Yardi. About Us :

Yardi pioneers the property tech industry by seamlessly

blending 40 years of tradition with forward-thinking innovation. We've created

a team of over 10,000 employees in over 40 locations around the globe dedicated

to making great real estate software products.

Discover the Yardi Difference :

Yardi is more than just a software company - we are

dedicated to creating a positive impact in our communities. Annually, Yardi

extends philanthropic support to organizations chosen by our employees. Our

team has contributed to over 350 nonprofits globally, demonstrating our

commitment to various causes and communities.

Our award-winning culture, consistently recognized by

Glassdoor's prestigious "Best Place to Work", fosters support,

collaboration, and growth. We prioritize your well-being with comprehensive

benefits, including 100% paid employee medical premiums, company profit-sharing

plan, and flexible work arrangements.

#YardiCareers #TeamYardi #hiring

$31.25 / hr - $32.81 / hr

All submissions for open positions should be received

through Yardi's applicant portal, accessed from Yardi's corporate website.

EOE / Race / Gender / Disability / Vets

#LI-Hybrid