Bilingual Collector

Advanced Personnel Resources is seeking a motivated Bilingual Collector for a new opportunity with our client in Greensboro. The ideal candidate will be responsible for managing accounts, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients. This role requires a strong understanding of financial concepts, excellent customer service skills, and the ability to analyze accounts effectively.

Job Requirements : Job Duties :

• Manage a portfolio of accounts to ensure timely collection of payments.
• Communicate with clients via phone and email to follow up on outstanding debts.
• Analyze account information to identify discrepancies and resolve issues.
• Utilize financial concepts and medical terminology when discussing accounts with clients.
• Maintain accurate records of all communications and transactions in the system.
• Collaborate with other departments, such as accounts payable and revenue cycle management, to facilitate smooth operations.
• Provide exceptional customer service while negotiating payment plans or settlements.
• Conduct telemarketing efforts to reach out to potential clients regarding outstanding balances.

Qualifications :

Benefits Available :

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