Do you thrive in a fast-paced environment where you have unlimited career potential? Are you an enthusiastic individual who wants to work for a mission driven company? Do you have a desire to Succeed? Then Ted Moore Auto Group is the right fit for you!
We are seeking an individual to serve as the Service BDC Coordinator to oversee Service BDC department employees. The job duties and functions include training, overseeing Service BDC Agents on inbound and outbound call quality and performance, and daily communication with Service BDC Coordinator to maintain department standards.
About Us :
Ted Moore Auto Group is an Oklahoma-owned and locally operated automotive group with a primary focus within the automotive retailing industry.
The company owns and operates several dealership franchises and collision centers within Oklahoma.
The primary focus of Ted Moore Auto Group is to provide our customers the best experience, which is why we developed the Ted Moore Difference.
Benefits We Offer :
- Some work schedule flexibility available
- Benefit Packages available – Health, Dental, Vision, Life, Flex Spending Offered
- Paid vacations
- 401K plan with match
- Free Parking
Requirements :
Works well in a team environmentHappy and Positive AttitudeProficiency in MS Office (MS Excel and MS Word)Excellent time management skills and the ability to prioritize work and handle work flowAttention to detail and problem-solving skillsExcellent written and verbal communication skillsStrong organizational skills with the ability to multi-taskMust be able to work under pressureAssociates degreeMust have a valid driver’s licenseReliable source of transportationJob Responsibilities :
Train new employees as needed on processes, procedures, and goals of the departmentAssist with coordinating service BDC agents on performance and dutiesProduce daily, weekly and monthly reportsContinued learning of new systems and productsSkill / Qualifications :
Excellent communication both written and verbalExcellent organizational skillsWorks well within a team environment as well as independentlyTime management skills required - dependabilityFamiliarity with CRM / Xtime software is a plusStrong knowledge of Microsoft office products and Google SuiteA background in Automotive Service departmentAbility to pass criminal background check