Loan Operations Commercial Real Estate Funder / Servicer

Texas Capital Bank Loan Operations Commercial Real Estate Funder / Servicer

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people's success today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital Bank, we do more than build business success. We build long lasting relationships.

Texas Capital Bank provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital Bank was recently named the #1 most trusted bank in the country on Newsweek's inaugural list of America's Most Trusted Companies.

Brief Overview of Position

The Loan Operations Commercial Real Estate ("CRE") funder / servicer is responsible for ensuring all commercial real estate construction loans originated in the bank are monitored and advanced in accordance with the loan documents and in accordance with the Bank's credit policy requirements. The CRE funder / servicer serves as the point of contact and process driver throughout the construction funding process.

Responsibilities

Manages, directs, and reviews the loan draw process for construction and rehab projects, including complex credits such as participations and syndications, by interfacing with internal business partners, clients, title companies, syndicate bank members, Construction Engineer, contractors, project managers, and construction consultants.

Track and maintain a balanced loan budget including the monitoring and tracking of budget line items, change orders and reallocation requests.

Conduct detailed review of construction draw requests, including but not limited to, ensuring compliance with loan document provisions; engaging, monitoring, and reviewing communications with construction inspector regarding the draw and state of development; ordering / reviewing title updates and determining if the requested amount can be funded.

Review lease and tenant improvement parameters for tenant improvement and / or leasing commission requests.

Perform monthly interest reserve advances and payments for all applicable loans in assigned portfolio.

Monitor borrower compliance with loan documents, including insurance, project completion, interest and operating reserves and ensure no financial exceptions are outstanding.

Key payments, advances and required maintenance into ACBS, TCB's loan system.

Monitor past dues for all loans in assigned portfolio and ensure debt service payments are properly calculated, billed, and collected.

Process loan payoffs and helps coordinate releases of collateral.

Addresses interim loan servicing issues and loan requests with clients.

Act as a liaison with various internal business partners to facilitate client inquiries, fundings and system maintenance.

Establish and maintain effective relationships with customer, business partners and team members to ensure an exceptional client experience.

Assist with special projects as necessary.

Assist management with various operational duties and responsibilities.

Provide exceptional client experience for miscellaneous account issues as needed.

Other duties may be assigned

Abide by Texas Capital Bank policies, procedures, and regulatory compliance guidelines

Qualifications

Required Minimum 5 years commercial real estate construction funding experience.

Required Ability to manage multiple loans at one time in order to meet critical funding deadlines.

Required Ability to interface effectively and build and maintain positive working relationships with executive management, clients, title companies, third party consultants and handle confidential information with discretion.

Preferred Degree preferred, but commensurate work experience will be strongly considered

Preferred ACBS system knowledge

Additional Requirements / Skills

Superior oral and written communication skills

Proven history as a self-starter who can add value by driving process related decisions while working independently with a minimum amount of supervision.

Strong change management skills and ability to work at a consistently changing pace.

Ability to obtain, analyze and synthesize information as well as multi-task under pressure.

Ability to communicate at all levels of the organization

Ability to manage a high volume of deadline driven work in a fast-paced environment

Ability to readily identify needs and requirements and establish plans and processes to ensure successful results.

Superior client service skills / attitude.

Excellent problem-solving and critical thinking skills.

Proficient knowledge of Outlook, Word and Excel.