Talent.com
Business Operations Manager
Business Operations ManagerGlobal Impact Group LLC • RALEIGH, NC, US
Business Operations Manager

Business Operations Manager

Global Impact Group LLC • RALEIGH, NC, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
  • serp_jobs.job_card.permanent
job_description.job_card.job_description

Benefits :

  • Flexible schedule
  • Opportunity for advancement
  • Training & development

About Us

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation, translation, and staffing services. We deliver secure, high-quality language access solutions for USCIS and other federal agencies across more than 80 languages.

We are seeking a Business Operations Manager to support our USCIS contract. This role ensures continuity of leadership, manages day-to-day operations, and provides oversight when the Program Manager is engaged in executive-level responsibilities.

Responsibilities

  • Oversee daily operations for multiple task orders (OPI, VRI, ASL, translation).
  • Serve as acting lead in the Program Manager’s absence.
  • Coordinate with Project Managers, Scheduling Coordinators, and CORs to ensure seamless service delivery.
  • Support risk management, compliance tracking, and performance reporting.
  • Monitor service-level agreements (SLAs) and escalate issues for resolution.
  • Assist with financial oversight, including invoice reviews and cost tracking.
  • Manage process improvement initiatives to increase efficiency and reduce costs.
  • Mentor and support project staff to ensure consistent quality across the contract.

    • Qualifications

  • Bachelor’s degree in Business Administration, Management, or related field (Master’s preferred).
  • 5+ years of operations or contract management experience, preferably in federal contracting or language services.
  • Strong understanding of USCIS / DHS protocols, FAR regulations, and compliance requirements.
  • Excellent leadership, communication, and organizational skills.
  • Experience managing multilingual teams or service delivery projects preferred.
  • Must be a U.S. Citizen or permanent resident eligible for Tier 3 / Tier 5 clearance.

    • Compensation & Benefits

    Paid training in federal compliance and USCIS-specific standards.

  • Career growth opportunities toward Program Manager or Director-level roles.

    • How to Apply

    Submit :

  • Resume / CV highlighting operations or contract management experience.
  • References from prior management roles.
  • Availability to start.

    • Apply at : careers@globallanguagesystem.com

    Subject line : Business Operations Manager Application – Raleigh

    serp_jobs.job_alerts.create_a_job

    Operation Manager • RALEIGH, NC, US

    Job_description.internal_linking.related_jobs
    Operations Manager

    Operations Manager

    Environmental Diversified Services • Morrisville, NC, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Be the leader that keeps everything moving.From supporting your team to managing job sites and ensuring high-quality results, you'll play a critical role in keeping projects on track and the team a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Manager, Strategic Operations & Analytics

    Manager, Strategic Operations & Analytics

    Syneos Health / inVentiv Health Commercial LLC • Morrisville, NC, United States
    serp_jobs.job_card.full_time
    You're ahead of the curve in market access trends and market dynamics.In this role, you will ensure that services and strategic solutions are proposed and delivered effectively.You will apply exten...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Portfolio Operations Lead, Indoor Retail

    Portfolio Operations Lead, Indoor Retail

    KY Staffing • Raleigh, NC, US
    serp_jobs.job_card.full_time
    The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our fac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Portfolio Operations Lead, Indoor Retail

    Portfolio Operations Lead, Indoor Retail

    Boston Staffing • Raleigh, NC, US
    serp_jobs.job_card.full_time
    The Portfolio Operations Leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our fac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Senior Manager, Marketing Operations

    Senior Manager, Marketing Operations

    Litera • Raleigh, NC, US
    serp_jobs.job_card.full_time
    Senior Manager, Marketing Operations.Join the Legal Tech Revolution at Litera.Are you ready to shape the future of how law is practiced? At Litera, we're on a mission to Raise The Bar for the legal...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Product Operations Manager

    Product Operations Manager

    RELIAS • Morrisville, NC, United States
    serp_jobs.job_card.full_time
    Are you looking for a high energy, strategic, and fast-paced position as a Product Operations Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizati...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Implementation Manager - SaaS EHR Company

    Implementation Manager - SaaS EHR Company

    Jobot • Cary, NC, US
    serp_jobs.job_card.full_time
    Leading Implementations for SaaS Healthcare Company.This Jobot Job is hosted by : Katrina McFillin.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.Salary : ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Business Development Manager

    Business Development Manager

    OnLogic • Cary, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    As a member of the Business Development team, part of the broader sales team at OnLogic, you use your proven track record in strategic business development, along with your keen business acumen, co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Business Development Manager, Genetic Services

    Business Development Manager, Genetic Services

    SGS Australia • Raleigh, NC, US
    serp_jobs.job_card.full_time
    We are SGS – the world’s leading testing, inspection and certification company.We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a net...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Business Development Manager

    Business Development Manager

    ABM Industries • Raleigh, NC, US
    serp_jobs.job_card.full_time
    The primary role of the business development manager in the manufacturing and distribution industry vertical is to prospect for new clients / business by networking, cold calling, advertising or othe...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, IT Business Services

    Director, IT Business Services

    Softworld Inc • Raleigh, NC, US
    serp_jobs.job_card.full_time
    Job Title : Director, IT Business Services Job Location : Raleigh North Carolina 27616 Onsite Requirements : Oracle Fusion 5+ years PM Experience HAVE worked in a support role / experience in a suppor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Manager

    Operations Manager

    BrightView Landscapes • Raleigh, NC, US
    serp_jobs.job_card.full_time
    The Best Teams are Created and Maintained Here.At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-clas...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior Financial Institutions Operations Manager (Hybrid)

    Senior Financial Institutions Operations Manager (Hybrid)

    First Citizens Bank • Raleigh, NC, US
    serp_jobs.job_card.full_time
    This is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. First Citizens Bank is seeking a Treasury Senior Manager to lead the F...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Portfolio Operations Lead, Indoor Retail

    Portfolio Operations Lead, Indoor Retail

    Alabama Staffing • Raleigh, NC, US
    serp_jobs.job_card.full_time
    The Portfolio Operations Leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our fac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Sales Operations Manager

    Sales Operations Manager

    Qualys • Raleigh, NC, United States
    serp_jobs.job_card.full_time
    Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.The Manager, Sales Operations is a key strategic and operational partner to Sale...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Development Manager

    Business Development Manager

    SMART I.T. Services, Inc. • Raleigh, NC, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Company Description SMART IT Services, Inc.IT solutions for independent insurance agencies since 1991.Our flagship product, myAGENCYcloud , paired with our proactive IT support, AI consulting, and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Product Operations Manager

    Product Operations Manager

    Relias • Morrisville, NC, United States
    serp_jobs.job_card.full_time
    Are you looking for a high energy, strategic, and fast-paced position as a Product Operations Manager? Join Relias, the company changing lives throughout the world by helping healthcare organizatio...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Portfolio Operations Lead, Indoor Retail

    Portfolio Operations Lead, Indoor Retail

    Atlanta Staffing • Raleigh, NC, US
    serp_jobs.job_card.full_time
    The Portfolio Operations leader drives solution and product performance within Indoor Retail through advanced P&L management, prioritization and execution of new product implementation into our fac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted