Marketing Representative

Marketing Representative

PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a 'servant-based leadership' mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.

Job Position Description : With a 'One Team' mentality, promote and sell franchise services in assigned territory, which results in meeting or exceeding assigned sales goals. Grow and develop customer base by utilizing a systematic process to identify new prospects and to routinely contact and follow-up with customers. Conduct repetitive contact calls to build relationships and educate the customer on why PuroClean is the best property restoration company. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Monitor and follow-up on all assigned jobs ensuring customer needs are met. Established sales goals are met or exceeded. Customer base is diverse and new customers are routinely added. Both internal and external communications are timely and effective. Customer jobs are completed, either meeting or exceeding customer expectations. This opportunity is perfect for a stay at home mom looking to make income while the kids are in school.

Responsibilities :

• Use company vehicle to build relationships in the community and with insurance agents, property managers, real estate agents, trade groups, etc.
• Develop and manage marketing tasks unique to the needs PuroClean and its customers and clients, planning of continuing education classes, hosting lunch and leans and building relationships with centers of influence.
• Identify create and execute annual marketing objectives in line with operating budget.
• Monitor customer satisfaction by reviewing customer satisfaction forms, conducting follow-up phone calls, and doing follow-up visits to ensure customers are satisfied.
• Recruiting, training and coaching additional sales staff when applicable.
• Building brand awareness, promoting the 'One Team' culture and having a genuine willingness to make a difference in your community through service.

Qualifications :

Compensation & Benefits : PuroClean of Southlake offers a competitive hourly rate and a comprehensive benefits package that includes a generous health insurance plans (medical, dental and vision), life and disability insurance and PTO.