Talent.com
Patient Care Coordinator
Patient Care CoordinatorOptum • Colorado Springs, Colorado, United States
serp_jobs.error_messages.no_longer_accepting
Patient Care Coordinator

Patient Care Coordinator

Optum • Colorado Springs, Colorado, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Family Medicine has an immediate opening for a friendly, patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.

  • This role has the potential to be primarily focused on inbound & outbound calls depending on business need.

Schedule : Monday-Friday, between the hours of 7 : 45am-5pm MST.

Location : 1633 Medical Center Point (2nd Floor), Colorado Springs, CO 80907. Potential to move to another location : 2 South Cascade Ave. Colorado Springs, CO 80903.

Primary Responsibilities :

  • Obtain accurate and updated patient information, such as name, address, insurance information
  • Answer telephone calls promptly and courteously
  • Perform insurance verification at time of scheduling
  • Confirms and schedule appointments
  • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
  • Obtain patient signatures for required documents
  • Upload a valid Government issued state ID of patient and patient insurance cards
  • File and maintain medical records
  • Consistently correct registration work queue errors
  • Working daily in the claims edit work queue to correct registration errors for submission to insurance companies
  • Performs certain follow-up services for patients in a prompt and courteous manner, such as scheduling specialist appointments, scheduling follow-up appointments and obtaining copies of lab results or specialist reports
  • Adhere to the standards identified via Sparq regarding Optum Employee Policies
  • Work cohesively with fellow employees to achieve specific team goals
  • Keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements
  • Comfortable working in a high pace environment
  • Assure the continuity of care through scheduling and tracking systems
  • Provide effective communication to patient / family team members and other health care professionals as evidenced by documentation, case conferences, communication notes and evaluations
  • Notify clinical staff of schedule changes as they occur
  • Comply with administrative policies to ensure quality of care
  • Demonstrate precision and efficiency in scanning documents and monitoring the fax server, retrieving and / or scanning documents and assigning to the appropriate electronic chart
  • Participate in orientation (scheduling segment) of new field employees and distribute updates and changes as needed
  • Perform other related duties and assignments as required
  • Organize and maintain medical records
  • All employees are expected to keep abreast of current medical requirements relevant to their position, which includes maintaining patient confidentiality and abiding by all HIPPA and OSHA requirements
  • Complete new clinical competencies rolled out by the Educational Committee
  • Work independently
  • Performs other duties as assigned
  • What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • High School Diploma / GED (or higher)
  • 6+ months of customer service or healthcare related experience
  • Intermediate level of computer proficiency including Microsoft Office Word, Excel and Outlook and multiple web applications
  • Preferred Qualifications :

  • 1+ years of experience working in a front office medical position performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays and maintaining medical records
  • Knowledge of EMR software
  • Bilingual in Spanish and English
  • Soft Skills :

  • Ability to work independently and as a team, and maintain good judgment and accountability
  • Ability to multi-task and prioritize tasks to meet all deadlines
  • Ability to work well under pressure in a fast-paced environment
  • Demonstrated ability to work well with health care providers
  • Strong organizational and time management skills
  • Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
  • Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

    Application Deadline : This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

    At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    #RPO #RED

    serp_jobs.job_alerts.create_a_job

    Patient Care Coordinator • Colorado Springs, Colorado, United States

    Job_description.internal_linking.related_jobs
    Nurse Care Coordinator

    Nurse Care Coordinator

    Central Health • Colorado Springs, CO, United States
    serp_jobs.job_card.full_time
    We are seeking a dedicated Nurse Care Coordinator to join our team.In this role, you will work under the guidance of the Case Management Manager to provide exceptional support to our members with c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Dental Hygienist

    Dental Hygienist

    Mesa Ridge Dental Center • Fountain, CO, US
    serp_jobs.job_card.full_time
    Dental Hygienist to join our team!.Full Time : 4 or 4 1 / 2 days a week.We’re located South of Colorado Springs in Fountain, CO. We are a driven, goal-oriented, positive team that is growing and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Flexible Focus Group Participant (Hiring Immediately)

    Flexible Focus Group Participant (Hiring Immediately)

    Maxion Research • The Pinery, Colorado, US
    serp_jobs.job_card.part_time
    Join Our Part-Time Research Studies Today!.Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research studies includi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Physical Therapist - $1,985 per week

    Travel Physical Therapist - $1,985 per week

    Cross Country Allied • Fountain, CO, United States
    serp_jobs.job_card.full_time
    Cross Country Allied is seeking a travel Physical Therapist for a travel job in Fountain, Colorado.Job Description & Requirements. As an outpatient physical therapist, you'll provide PT services to ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Paraprofessional - Great Opportunity

    Paraprofessional - Great Opportunity

    Zen Educate • Franktown, CO, United States
    serp_jobs.job_card.full_time
    Limited Positions - Now hiring for the 2025–2026 school year.We're hiring now! Zen Educate is looking for Para Educators. You'll grow your skills, gain meaningful experience, and work where your sup...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Care Coordinator

    Patient Care Coordinator

    Optum • COLORADO SPRINGS, CO, United States
    serp_jobs.job_card.full_time
    Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Care Advocate

    Patient Care Advocate

    Serenity Mental Health Centers • Colorado Springs, CO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Want to Make a Difference for Others Through Healthcare? Welcome to Serenity.If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign.Serenity Healthca...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    RN Clinical Coordinator Intermediate Care

    RN Clinical Coordinator Intermediate Care

    CommonSpirit Health • Colorado Springs, CO, United States
    serp_jobs.job_card.full_time
    Job Summary and Responsibilities.RN Clinical Coordinators may be eligible for a relocation bonus up to.Ask a recruitment team member for more information to learn more!. Embrace your purpose and uni...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Travel Surgical Tech - $3,120 per week in Elizabeth, CO

    Travel Surgical Tech - $3,120 per week in Elizabeth, CO

    AlliedTravelCareers • Elizabeth, CO, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Marvel Medical Staffing to find a qualified Surg Tech in Elizabeth, Colorado, 80107!. Marvel Medical Staffing is dedicated to shaping a sustainable future for hea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physical Therapist Needed in Portland Oregon for Home Health

    Physical Therapist Needed in Portland Oregon for Home Health

    Aura Staffing Partners • Fountain, CO, United States
    serp_jobs.job_card.permanent
    Home Health Physical Therapist (Full-Time, Flexible Hours).Are you looking to make a genuine impact, build meaningful relationships, and find a home for your career? Oregon Home Health is all about...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Care Coordinator

    Patient Care Coordinator

    UnitedHealth Group • Colorado Springs, CO, US
    serp_jobs.job_card.full_time
    Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connec...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Ambulatory Care - $2,714 per week in Cardiff, CO

    Travel Nurse RN - Ambulatory Care - $2,714 per week in Cardiff, CO

    TravelNurseSource • Colorado Springs, Colorado, US
    serp_jobs.job_card.full_time +1
    TravelNurseSource is working with Prime Staffing to find a qualified Ambulatory Care RN in Cardiff, Colorado, 81601!.Active State or Compact RN License. Patient assessment, triage, care coordination...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Physical Therapist (PT) | Home Health

    Physical Therapist (PT) | Home Health

    Interim HealthCare • Colorado Springs, CO, US
    serp_jobs.job_card.full_time +2
    Location : Colorado Springs, Colorado.Status : Part-Time or Full Time (Part time Minimum Expectation of 5 visits or 10 hours per week) . Visit rates : $70 - $125 per visit.Discover a ne...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Dental Treatment Coordinator

    Dental Treatment Coordinator

    Simply Kids Dental • Colorado Springs, CO, United States
    serp_jobs.job_card.full_time
    Treatment Coordinator | Simply Kids Dental We’re looking for a compassionate, detail-oriented Treatment Coordinator to help families navigate their dental care with clarity and heart.Join the award...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    PT - Outpatient

    PT - Outpatient

    Select Physical Therapy-Garden of the Gods - Colorado Springs, CO • Colorado Springs, CO, United States
    serp_jobs.job_card.full_time
    Select Physical Therapy-Garden of the Gods - Colorado Springs, CO.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Plasma Center Nurse

    Plasma Center Nurse

    Biolife Plasma Services • Stratmoor Hills, CO, United States
    serp_jobs.job_card.full_time
    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    A Physical Therapist Is Needed for Traveling Assistance in Colorado

    A Physical Therapist Is Needed for Traveling Assistance in Colorado

    CompHealth • Colorado Springs, CO, United States
    serp_jobs.job_card.full_time
    Per week (based on a 40-hour work week).Includes estimated taxable wages of $23.GSA guidelines (subject to eligibility, location, and seasonal adjustment). Mon - Fri schedule - two evenings until 7p...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Benefits Customer Service Coordinator (50k-90k per year)

    Benefits Customer Service Coordinator (50k-90k per year)

    Professional Careers • Colorado Springs, Colorado
    serp_jobs.job_card.full_time +1
    We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted